Identity & Access Management Manager

Verisure is the global leader by customers served in professionally monitored security services. With 35 years of experience, our teams across 18 countries in Europe and Latin America use leading technology to protect around 6.4 million families and small businesses from intruders, fire and health emergencies. Our mission is to give our customers peace of mind, because we believe everyone has the right to feel safe and secure.

We are a technology-enabled human services company: big enough to operate at international scale, and still run with a start-up mindset, agile, lean, merit-based and driven by high performance and strong values. We keep investing in innovation, including our own hardware and software, with R&D centers in Madrid and Malmö.

We believe that we make a difference every day. Our people are passionate about making the world a safer place, and we operate with integrity, respect for one another and an entrepreneurial spirit. Our values are: Passionate in everything we do, Committed to making a difference, Always innovating, Winning as a team, and With trust and responsibility.

Do you want to have an impact every day by making people safe - and bringing them peace of mind? Interested in being part of a dedicated, passionate team which believes that security is a human right? Looking to join a company where innovation and technology are at the heart of its solutions?

What we look for

An Identity & Access Management leader with strong strategic thinking, an ownership mindset and a genuine passion to make things happen. Someone who can lead the definition of where IAM needs to be in three years, in collaboration with the business, IT teams and other key Infosec areas, explain it clearly to technical and non-technical audiences, and bring people along to deliver it. You will influence stakeholders at all levels across several countries, prioritize in a dynamic environment and build structure where there is still room to shape it. We value curiosity, drive and the willingness to learn more than a perfect CV.

Job purpose

We are growing our Identity & Access Management team within Governance, Risk & Assurance (GRA) in Information Security, and we are looking for its IAM Manager, based in Madrid (Spain) or Malmö (Sweden) and reporting to the Infosec GRA Manager. You will lead IAM for the Group, always in collaboration with the business, IT, R&D and other Infosec areas, across three connected areas:

First, strategy and governance. Lead the definition of the IAM strategy and roadmap from a governance and process perspective, and own the framework that makes it real, with an operating model that works across countries (SENLAT, CEUA and other key areas).

• Multi-year vision, operating model and maturity roadmap, aligned with business growth, technology change and regulatory drivers.
• Policies, standards and controls across Identity Lifecycle, Access Governance and PAM, including application onboarding and the SoD matrix with Process Security.
• KPIs and KRIs reported to management and country committees, and input into the IAM architecture and the technologies that support our controls.

Then, delivery. Be the leader who turns the strategy into reality, bringing countries and technology teams along.

• Projects that bring the strategy to life, prioritized by business case and risk, including those that ensure regulatory compliance.

• Assessment of the solutions and requests brought to IAM, making sure access is properly managed from a process perspective, together with coordination with the countries and external partners.

Finally, risk and assurance. Because the IAM controls you govern are a key building block of our regulatory and compliance obligations, you will also manage IAM risk and assurance.

• Risk assessments and gap analyses against the target state, prioritized by risk and followed through to remediation.

• Design, test and review the effectiveness of our IAM controls, and be the face of IAM in internal, external and regulatory audits, so that our controls stand up to scrutiny.

Out of scope (owned by other areas of the organization): day-to-day operation and engineering of IAM platforms, execution of operational access requests and provisioning, and the infrastructure of the underlying tools.

Minimum qualifications

• Bachelor’s degree in Computer Science, Information Systems or a related discipline (or equivalent experience).

• Solid experience in IAM, access governance or IT/cyber risk and controls, with a track record of defining or contributing to strategy, roadmaps or frameworks. We value depth in one area and curiosity in the others.

• Good understanding of core IAM concepts: identity lifecycle (joiner, mover, leaver), authoritative sources, access certification, Segregation of Duties, PAM, and role and entitlement management.

• Ability to lead the definition of a vision together with multiple stakeholders, turn it into a roadmap and a practical operating model, and present it to senior stakeholders.

• Proven ability to lead and deliver projects end to end: planning, prioritizing, coordinating several teams and countries, and following through on milestones and results.

• Leadership and influence: able to set direction, bring people along and drive decisions without direct authority across technology and business teams, ideally in a multi-country environment.

• Ability to define and track KPIs/KRIs and to report to different levels of the organization.

• Ability to support audits (internal, external and third-party), compile evidence and follow up on findings.

• Knowledge of relevant frameworks and regulations (NIST, ISO 27001, SOX/ITGC, NIS2, GDPR, Cyber Resilience Act) or the willingness to learn them quickly.

• Fluent written and verbal communication skills in English. Spanish is a plus for working with the SENLAT countries.

• Travel availability: regular travel to the countries and between offices.

Preferred qualifications / Personal Characteristics

• Hands-on knowledge of IGA and PAM platforms and of GRC tools.

• Experience in role design and management (RBAC/ABAC), role mining and entitlement models.

• Experience in audit, risk assurance or control testing.

• Experience with automation and AI applied to identity governance or security operations.

• Professional certifications such as CISSP, CISM, CISA, CRISC, PMP or vendor certifications in IAM/PAM.

• Strong ownership mindset, adaptability and a pragmatic approach. You want controls that work for the business, not just on paper, and you are not afraid of saying “I don’t know yet, but I’ll find out”.

We encourage you to apply even if you do not meet every requirement.

Who will thrive here

We care more about attitude than a perfect CV. You will do well in this role if you:

• Are eager to learn and want to grow with a team that is expanding and gaining responsibility.

• Take ownership and enjoy building structure and strategy where there is still room to shape it.

• Are pragmatic: you want controls that work for the business, not just ones that look good on paper.

• Enjoy working with people and building relationships across teams, cultures and countries.

• Are energetic, flexible and a clear communicator, with a passion for collaboration and delivering results.

Verisure will offer you

• A role with real influence on how IAM is defined and governed across the Group, in a team that is growing.

• Hybrid model: work from home and from our offices in Madrid (Pozuelo de Alarcón) or Malmö.

• International projects and stakeholders across Europe and Latin America.

• A dynamic environment where you work with colleagues from many teams and levels.

• Learning and training programs, and a clear path to develop and grow.

• Regular team activities, because it is important to have fun together.

Apply today!

Verisure Innovation is an equal-opportunity employer and welcomes applicants from diverse backgrounds. We are an international company with offices and colleagues in multiple countries.

If you have questions regarding this position, please reach out to our Group TA Specialist, Esther Hurtado, e.hurtado@verisure.com

We reject all forms of discrimination and bias, and we believe in access to opportunities for everyone, regardless of gender, age, disability status, race, sexual orientation or any other status.

About Us

We are Verisure – and we are Proud to Protect

Verisure is the leading provider of professionally-monitored smart alarms for residential households

and small businesses in Europe, and we are growing in Latin America. We trade as Verisure in most of the countries where we operate, and as Securitas Direct in Spain and Portugal.

We protect more than three million customers in 19 countries. Our business model integrates product development, design and sales with installation, outstanding service and a 24/7 professional monitoring solution. We protect people from intrusion, fire and flood - and we save lives.

We believe it is a human right to feel safe and secure.

It takes passionate people to protect

Protecting what matters most for our customers takes innovative technology and, above all, passionate people. People who are driven by our purpose. Every one of our 33,000 colleagues takes this responsibility to protect seriously. Every day, they demonstrate our DNA – the unique imprint we look for, nurture and unleash in every member of our Verisure family.

Our people strategy is clear: to create the best, winning team. We do this by finding and attracting the very best talent; by growing and nurturing the talent we already have; and by engaging our people around our vision, our strategy and our DNA.

And with more than 80% of our colleagues interacting with our customers every day, they personally deliver our customer promise: to protect what matters most.

Do you have what it takes to be Proud to Protect? Would you like to be part of the next phase of our successful growth story? We are looking forward to receive your application.