Identity Management- IDM Officer - Consultant

DEADLINE FOR APPLICATIONS

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

ABOUT WFP

The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of extreme weather shocks.

At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.

To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok.

WHY JOIN WFP?

• WFP is a 2020 Nobel Peace Prize Laureate.
• WFP offers a highly inclusive, diverse, and multicultural working environment.
• WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.
• A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.
• We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

TITLE: Identity Management- IDM Officer

TYPE OF CONTRACT: Consultant level II

UNIT/DIVISION: Delivery Assurance Services - Programme

DUTY STATION (City, Country): Remote

DURATION: 11 months

BACKGROUND AND PURPOSE OF THE ASSIGNMENT:

The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger. Every day, WFP works to ensure that nobody goes to bed hungry and that the poorest and most vulnerable, particularly women and children, are able to meet their food and other essential needs.

To reach people in need, WFP and partners often need to register, verify and enrol people into assistance programmes. WFP is careful about the amount of information that it requests from people and wants to make sure that all personal information that is collected by WFP and partners is managed securely and responsibly. WFP needs assurance that the right people are selected for assistance and receive the entitlements. Therefore, WFP country offices need the capabilities to securely collect information, verify beneficiaries and manage the enrolment and delivery processes in line with corporate standards and best practices.

The Country Office (CO) is enhancing its implementation of cash-based transfers (CBT) programmes in Gaza and the West Bank and linking to wider social safety nets. This endeavor aims to strengthen the programme's responsiveness to emergencies and ensure swift, effective support for those affected by crises, including ensuring assistance to the most vulnerable, as well as enhancing processes to ensure that assistance is delivered promptly, accurately, and dignified to beneficiaries.

Job Purpose:

Optimise and streamline the CO’s Identity Management (IDM) and Assurance Delivery tools and processes in line with WFP global assurance measures, having reviewied business processes, controls and business requirements related to identification, data collection and data management. Design and introduce the CO IDM strategy and associated standard operating procedures to enable effective programme management.

ACCOUNTABILITIES/RESPONSIBILITIES:

1. Act as CO focal point for IDM and Assurance Delivery activities, including drawing up requisite Standard Operating Procedures (SOPs) for in-kind and CBT cycle management and reconciliation processes in line with global standards and assurance requirements, including updating RACI matrix.

2.Act as CO Programme Focal Point for SCOPE for CBT cycle management, including to pilot the system, establishing SOPs, and overseeing smooth monthly cycle management from beneficiary lists to reconciliation. Support SCOPE In-Kind cycle management set-up.

3.Train and support all SCOPE users to facilitate a smooth adoption of SCOPE, with more detailed training for national IDM officers to subsequently lead engagement process.

4.Draft detailed business requirements of processes related to identification, registration, verification, card and food tracking, and data management, following a Human-Centered Design (HCD) approach.

5.Develop CO IDM strategy, consulting stakeholders, and aligning the relevant IDM solutions (SCOPE, DAT) and global assurance requirements.

6.Act as technical focal point for the relevant IDM technologies including SCOPE & DAT, coordinating closely with corporate teams.

7.Support the assurance work plan for CBT cycle management which includes facilitating automation of CBT platform for e-wallets and implementing set-up of SCOPE for cycle management of all CBT modalities.

8.Support the inter-agency CBT deduplication process including the use of Building Blocks, and potential interoperability with HotPot.

9.Lead Data Privacy for the CO, collaborating closely with CO Programme teams including Social Protection and AAP, including efforts at Privacy Impact Assessments (PIA).

10.Lead IDM team, establishing strong best practices, resources, and local capacity to lead IDM. Capacity build other CO & AO IDM staff and Programme teams through training plans in relevant areas of Data Protection and IDM.

11.Review feedback and troubleshoot the development of IDM solutions in coordination with HQ to ensure business requirements and end-user needs are met.

12. Any other tasks, as required by CO.

DELIVERABLES AT THE END OF THE CONTRACT:

1. Documentation of key IDM business processes for in-kind and CBT cycle management and reconciliation processes.

2. IDM strategy in place for the CO.

3. Trainings on IDM and SCOPE rolled out.

QUALIFICATIONS & EXPERIENCE REQUIRED:

Education: University Degree or Advanced University Degree in international relations, political or economic science, business administration, computer and information systems or other relevant academic areas.

Experience: At least 4 years of relevant progressive work experience in humanitarian or private sector. Experience with designing and implementing humanitarian in-kind or cash programmes is valued. Technical experience with SCOPE and registration systems is required. Strong Technical Expertise in data management and date protection is critical. Experience in CBT programming is a value-add. Leadership experience in field operations and strong collaboration skills are desirable.

Knowledge & Skills:

SCOPE, Microsoft Office, data collection tools, ETL/ELT tools, database technologies, field applications and project management methodologies are relevant. Experience and ability to effectively engage and coordinate across a variety of stakeholders. Knowledge of the Agile SCRUM methodology is desirable.

Languages: Fluency (level C) in English with an itermediate knowledge of another official UN language (Arabic, Chinese, French, Russian and Spanish) or Portuguese (one of WFP’s working languages) is desirable.

WFP LEADERSHIP FRAMEWORK

WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.

Click here to access WFP Leadership Framework

REASONABLE ACCOMMODATION

WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact: global.inclusion@wfp.org

NO FEE DISCLAIMER

The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.

REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION

• All applications must be submitted exclusively through our online recruiting system. We do not consider CVs or applications sent by email, LinkedIn, or any other channel.

• We strongly recommend that your Workday profile is accurate and complete, and that all sections are filled in, including your employment history, academic qualifications, language skills, and UN grade (if applicable). Once your profile is completed, please apply, and submit your application.

• If you experience technical issues while submitting your application, you may contact us at global.hrerecruitment@wfp.org. Please note that this email is only for technical issues with an application - unsolicited applications or documents sent to this inbox will not receive a reply.

• At the application stage, the only required documents are your CV and Cover Letter. Additional documents (passport, certificates, recommendation letters, etc.) may be requested later in the process.

• Only shortlisted candidates will be contacted and invited to proceed to the next stage of the recruitment process.

All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.

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To ensure that WFP is able to deliver on its mandate, a range of contract types exist depending on the duration and nature of work. Find out more here.

Guidance on the Use of AI in WFP Recruitment Processes

These guidelines are here to help you use AI tools responsibly throughout WFP’s recruitment process. We also want to be transparent about how we use AI on our side. Curious? Find out more here.

Working with WFP

Our greatest strength is the people working around the world providing access to nutritious food and promoting lasting solutions to those we serve. WFP provides its staff with meaningful and impactful careers, continuous learning and training, and a multicultural and stimulating work environment.

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status, physical or mental disability.

About WFP

The United Nations World Food Programme is the 2020 Nobel Peace Prize Laureate. We are the world’s largest humanitarian organization, saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity for people recovering from conflict, disasters, and the impact of climate change.

Read more about WFP’s history here, and WFP’s mission here

Hear the voices of WFP

Want to hear what it’s like working for WFP? Check out our newsletter highlighting the career stories of our passionate staff here: Pathway to WFP | LinkedIn

Our values and behaviours

Integrity, collaboration, commitment, humanity, inclusion. These values inspire everything we do every day, allowing us to work towards a world with zero hunger. You can read more about the values here.

Our behaviour guides us in how we accomplish our mission. All WFP employees are expected to demonstrate the standards of behaviour described in the WFP Leadership Framework. Learn more about the WFP Leadership Framework here.

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