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Salary
CA$160K–CA$200K
Hiring from
Canada
Work type
Hybrid
Posted
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About the Role

Lead legal operations and people across a growing Canadian immigration practice. You will connect legal quality and risk decisions with operational performance, while helping improve workflows across multiple practice areas.

What You'll Do

  • Monitor operational health and performance metrics across immigration practice areas, including Express Entry, Family Class, work permits, criminal inadmissibility, and citizenship by descent.

  • Lead lawyers, practice leads, and case managers through coaching, performance management, capacity planning, and organizational change.

  • Connect legal operations to business outcomes by tracking measures such as cost per file, team efficiency, margins, and file capacity.

  • Act as a final legal escalation point, setting quality standards and making risk decisions across cases.

  • Partner with product and engineering teams to improve legal workflows using AI and automation.

  • Support practice continuity and guide teams through operational transitions.

What We're Looking For

  • Four to fifteen years of experience practicing Canadian immigration law, with experience across permanent residence and Express Entry, Family Class, work permits, and criminal inadmissibility.

  • A law degree and an active Ontario licence in good standing.

  • Experience leading a legal practice or department and managing both lawyers and non-lawyer staff, including performance management.

  • Experience handling high-volume caseloads and making final quality and risk decisions.

  • Ability to assess operational metrics across multiple practice areas and familiarity with P&L concepts, margins, pricing, and file economics.

  • Comfort working in a fast-moving environment and using AI tools such as Claude Co-Work and Claude Code.

Compensation & Benefits

Compensation is CAD $160,000 to $200,000 annually. Visa sponsorship is not available.

Location

Hybrid in Toronto, Ontario, with three days per week in the office.

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