Implementation Consultant
- Salary
- $24/hr
- Hiring from
- United States
- Work type
- Hybrid
- Posted
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$24.04 per hour
The insurance industry runs on Vertafore. We equip agencies, MGAs, and carriers with the core digital systems, specialized AI, and data-driven foundation to eliminate distribution drag across the insurance lifecycle, spanning sales, servicing, and back-office operations.
Underpinned by unmatched speed and performance power, we are the trusted backbone that’s taking the insurance industry from friction to flow with Distribution Velocity – speed, performance, and trust - to drive growth at scale.
With over 95% of the top agencies and insurers and 50% of industry compliance transactions running through Vertafore, we lead at the intersection of innovation and trust, giving insurance professionals the confidence to transform and win in the AI era.
Our reach is global, with headquarters in Denver, Colorado, and offices across the U.S., Canada, and India.
The Implementation Consultant I is a trusted advisor who combines project management, configuration, data conversion, training, and business expertise to guide customers through the software implementation process and support customer success. This role works across multiple Vertafore products and competencies while developing expertise in project management, data conversion, and training.
Core Duties and Responsibilities:
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Develop subject matter expertise in Vertafore products, implementation methodology, and Property & Casualty (P&C) business operations.
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Work within and across teams to implement Vertafore products and deliver Professional Services.
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Manage and execute implementation projects from initiation through completion while serving as the liaison between customers and internal teams.
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Communicate project deliverables at all levels and ensure work is completed on time, within budget, and with high quality.
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Execute data conversion activities, develop project deliverables, and provide application configuration consulting throughout the project lifecycle.
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Manage multiple training engagements concurrently.
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Conduct presentations and educational sessions.
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Deliver in-person and remote training sessions.
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Partner with clients to ensure training events are planned and executed successfully.
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Prepare complete and concise internal reporting for customer engagements.
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Continuously develop existing skills and build new competencies.
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Other duties as assigned.
Knowledge, Skills and Abilities:
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Strong knowledge of Property & Casualty (P&C) insurance business practices and independent insurance agency markets.
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Eagerness to develop market-leading skills and pursue continuous professional growth.
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Passion for learning new technologies and developing new skills.
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Highly organized with the ability to manage projects effectively.
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Proven ability to communicate with customers to ensure project progress and address concerns promptly.
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Demonstrated success building and maintaining business relationships in both remote and in-person environments.
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Ability to deliver onsite and remote consultative training across a variety of product capabilities.
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Comfortable supporting users as they adopt new technology.
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Strong interpersonal skills with the ability to engage and influence stakeholders, manage crucial conversations, and resolve conflicts.
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Effective prioritization skills with the ability to meet deadlines.
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Excellent written, verbal, and presentation skills.
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Outstanding time management skills.
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Creative and innovative approach to problem solving.
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Flexible and adaptable in a changing environment.
Qualifications:
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Minimum of 2 years of experience in the Property & Casualty (P&C) insurance industry is preferred.
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Background in training and education is preferred.
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Prior insurance industry experience and knowledge is preferred.
Additional Requirements and Details:
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Travel required up to 10% of the time.
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Occasional lifting and/or moving up to 10 pounds.
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Frequent repetitive hand and arm movements required to operate a computer.
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Specific vision abilities required by this job include close vision (working on a computer, etc.).
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Frequent sitting and/or standing.
