Implementation Consultant (SaaS & Workflow Solutions)

Implementation Consultant (SaaS & Workflow Solutions) Location: Remote (South Africa, Johannesburg preferred) Salary: R28,000 to R31,000 p.m. Hardware: MacBook Pro provided Why this role beats your current setup If you have 2 to 3 years of experience in data, finance, or business systems and feel capped in your current role, this is your step into international SaaS consulting. You will get 3 months of structured training to master the platform. Beyond onboarding, 20% of your work week (one full day every single week) is permanently reserved for up-skilling, testing new tools, and getting certified. Clear progression path: You enter as an Implementation Consultant with a direct route to Solution Engineer, Senior Solution Engineer, and Solution Architect. Global experience: You will design workflows for UK and European businesses, gaining skills that transfer across the entire SaaS and CRM landscape. Direct financial growth: A salary bump after your 3-month review, guaranteed annual reviews every January, and performance-based bonuses. What you will actually do You will bridge the gap between complex business processes and practical software builds. Run discovery sessions with UK and European clients to understand their operational bottlenecks. Design and configure workflows, dashboards, and automated systems using no-code platforms like monday.com, Make, and Aircall. Train client teams asynchronously using Loom videos as well as live sessions. Document system designs and upload new operational learnings into the internal body of knowledge. Who this is for We are not looking for software engineers. We want analytical, systems-focused thinkers who understand how businesses run. Background: BCom graduates (Commerce, Statistics, Business) or professionals with experience as financial analysts, data architects, or workflow freelancers. Business Acumen: You understand business operations (for example, how a closed sale triggers invoicing, resource allocation, and project kickoff). Systems Exposure: Practical experience with any CRM, ERP, or tool like Airtable or ClickUp is helpful. Communication: Excellent spoken and written English, with the confidence to run sessions for international clients. Mindset: High accountability, collaborative, and comfortable taking ownership of projects from start to finish. How the hiring process works Initial Screening: A conversation with Badger & Bird Talent to review your background and alignment. Technical Interview & Case Study: A practical, 2-hour take-home assessment evaluating your logic, prioritisation, and problem-solving. Use of AI tools is encouraged, as the focus is on your reasoning. Decision. If this sounds like your vibe, let's speak.