In-House Scopist - Steno

Transcript & Production Support

• Handle rescue jobs and time-sensitive transcript needs.
• Assist reporters with backlog reduction and deadline-driven work.
• Perform corrected transcript review and analysis when clients ask that physical changes be made to a transcript. This includes comparison of the transcript to the errata received post-delivery and/or the relevant audio recording.
• Review corrected transcripts received from reporters to ensure all requested corrections or edits have been properly addressed, either through transcript changes or appropriate notation.
• Conduct transcript reviews to verify formatting, speaker identification, consistency, and compliance with client-requested specifications.
• Create and maintain templates for various CAT software platforms for use by internal teams and reporters as needed.
• Review and proofread transcripts as requested to maintain quality standards.

Quality Control & Verification

• Verify and evaluate client or reporter feedback and complaints arising during jobs, including reviewing video recordings and documenting relevant events.
• Support database cleanup efforts to ensure all resource data is accurate and current.
• Support maintenance of certified reporter lists following the release of test results.
• Assist with dashboard maintenance by tracking reporter performance metrics as needed.
• Digital Reporting & Audio Support
• Train on Sonix software to support transcription of digital reporter jobs and audio files, as assigned by Steno leadership.

• Extensive experience as a court reporter and/or professional scopist.
• Proficiency in Eclipse and/or Case CATalyst (one required; both preferred).
• Strong understanding of transcript production standards and best practices.
• Excellent attention to detail and ability to work independently.
• Strong proofreading and editing expertise supported by a high level of English language and grammar proficiency.
• Proficient in reviewing audio and video recordings as part of the record review process.
• Strong communication skills and a collaborative mindset.
• Ability to handle confidential material with professionalism.
• Willing to provide flexible coverage, including evenings and weekends, in alignment with business needs.