Inbound Chat Closer (US hours)

Role Mission Own and convert inbound and outbound conversations across email, LinkedIn, and Instagram. Qualify potential leads for the $1k-$25k+ programs to the standard required to book a call where price is revealed and the close happens. This role exists to take the CEO out of the DM grind and turn inbound attention into a predictable, measured sales engine. You own the conversation, the qualification, and the cash that comes from it. Responsibilities Daily conversation ownership Respond to every inbound message within coverage hours on both platforms. Qualify in order using ARISE. Never skip or re-ask an answered question. Confirm raise amount, status of raise, timeline, and at least one real gap before any offer. Keep communication direct, concise, and in the CEO's voice. No hype, no manufactured urgency. Systems (low lift, non-negotiable) Tag every lead accurately by source and stage in real time. Keep note fields current. Flag red-alert conversations to the CEO or the right team member immediately. Maintain the weekly KPI log. Campaign execution Run DM blitzes after webinars, viral posts, launch weeks, and announcements. Follow the SOPs: The 24-Hour Close, Warm Lead Sprint, Founder Funding Week. Disqualify Cleanly Not every conversation is a sale. You will be measured on clean exits as much as closes. Disqualify and park (or route to webinar) when: anti-equity stance, pre-product with no near-term timeline, no clear raise amount, no timeline, no visible pain. Survival-stage founders are not Momentum Pro. Probe once, then exit neutral. Disciplined, not pushy. You qualify before you offer and you do not pitch into confidence. Confident, fast, and clear in writing. Prior appointment-setting or chat-closing experience. Able to match the CEO's voice: direct, founder-first, no fluff. Fluent in buyer behavior. Organized and accurate under volume (100-250 conversations/day). Calm and strategic on objections. Metrics-driven. Online business, coaching, or startup background preferred.