We’re looking for a
full-time Service Call Center Representative
to support a
high-volume car dealership
by making outbound calls, sending texts, and following up with customers about their vehicle service needs. This is a
remote position
that follows a
US Eastern Time schedule
.
This role is fast-paced, repetitive, and requires
high-volume outbound calling (175+ calls per day)
—so be ready to stay focused, follow scripts, and grind through a structured call list daily. If you’re looking for excitement, this
isn’t it
—but if you’re hardworking, reliable, and comfortable with a
repetitive, structured workflow
, this job could be a great fit.
Key Responsibilities:
Make 175+ outbound calls per day
to customers regarding upcoming or overdue vehicle service.
Leave voicemails and send follow-up texts and emails
to ensure customer engagement.
Use dealership software
to schedule service appointments when customers respond.
Follow structured daily call campaigns
, including service reminders, state inspections, and promotional offers.
Accurately track and log all customer interactions
in internal systems.
Maintain
professional and clear communication
throughout all interactions.
What You Need to Succeed:
Fluent, clear English with a neutral or US-friendly accent.
(Your English must be perfect.)
Previous call center experience
is highly preferred.
Comfortable making repetitive, high-volume outbound calls.
Tech-savvy
and able to quickly learn new software.
Ability to
follow scripts and handle basic customer questions
after training.
Reliable internet connection, headset, and a quiet work environment.
Availability to work full-time, Monday–Friday, US Eastern Time hours.
Nice to Have (But Not Required):
Experience working with a
car dealership or vehicle service-related role.(High chance in landing this role)
Familiarity with
CRM or power dialer tools
like Aircall, Podio, GoTo, etc.
This job requires
discipline, consistency, and focus
Why Join Us?
Fully remote role with flexible working hours.
Competitive compensation and room for professional growth.
How to Apply
Record a 1–2 minute Loom video introducing yourself and explaining your relevant experience
Attach your resume and portfolio (if applicable).