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Inbound Donor Engagement Professional

Salary
$13–$15/hr
Hiring from
United States
Work type
Remote
Posted

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About Us

About RSC Virtual Staffing

Where Opportunity Meets Flexibility

RSC Virtual Staffing is a virtual staffing and business support company dedicated to connecting qualified independent professionals with remote customer-service opportunities across the United States.

Founded on the belief that professional opportunities should complement real life, RSC Virtual Staffing provides individuals with access to a variety of client-service programs while promoting independence, professionalism, and greater control over their work environment.

We specialize in connecting qualified 1099 independent contractors with opportunities in customer service, client support, travel and reservations, roadside assistance, financial services, sales support, and other remote service industries.

Our Mission

Our mission is to create pathways to remote business opportunities by connecting motivated individuals with client programs that align with their skills, qualifications, availability, and professional goals.

What We Do

RSC Virtual Staffing serves as a resource for individuals seeking to establish or expand their independent-contractor experience in the virtual customer-service industry.

We provide information, resources, and guidance throughout the application, registration, certification, and onboarding process, helping qualified professionals understand the steps involved in pursuing available client programs.

Why Choose RSC Virtual Staffing?

• Remote Opportunities: Explore client-service programs that allow qualified contractors to provide services from a professional home-office environment.

• Multiple Industries: Discover opportunities across customer care, travel, roadside assistance, financial services, and additional support categories.

• Scheduling Options: Certain programs offer extended servicing hours and opportunities to select from available intervals.

• Professional Independence: Explore opportunities to operate as a 1099 independent contractor.

• Onboarding Guidance: Access information and resources designed to support your journey through applicable qualification and certification requirements.

Our Commitment

At RSC Virtual Staffing, we believe professionalism, integrity, communication, and dependable service are the foundation of successful business relationships.

We value individuals who are motivated, customer-focused, adaptable, and committed to delivering quality service.

Our goal is to create meaningful connections between qualified independent professionals and remote client-service opportunities while encouraging personal growth, business independence, and long-term professional development.

Join the RSC Virtual Staffing Network

Whether you're exploring remote opportunities for the first time or bringing years of customer-service experience, RSC Virtual Staffing welcomes you to discover what may be possible.

Opportunities are subject to client availability, state eligibility, technical requirements, certification, and individual qualifications. Independent-contractor opportunities are not traditional employment, and placement is not guaranteed.

RSC Virtual Staffing
Creating Connections. Expanding Opportunities. Supporting Professional Independence.


Job Description


Work From Home | Inbound Donor Calls | 1099 Independent Contractor

Help turn a donor's intention to give into an accurately recorded pledge.

RSC Virtual Staffing invites qualified professionals to explore remote opportunities supporting nonprofit fundraising campaigns. This opportunity is ideal for individuals who are attentive, organized, and comfortable assisting callers through important transactions.

Rather than contacting strangers to request contributions, qualified contractors may support incoming calls from people responding to charitable fundraising appeals.

About the Opportunity

Nonprofit pledge-processing programs focus on helping callers complete their intended donations, record pledges, and receive accurate information about approved contribution procedures.

The specific duties, schedules, and eligibility requirements depend on the available client campaign.


What You May Be Responsible For

• Answer incoming calls from donors responding to fundraising appeals
• Record pledge amounts and caller information in approved systems
• Clarify donation details before completing an entry
• Explain approved payment and pledge options
• Help callers correct or complete missing information
• Follow campaign scripts and instructions without misrepresenting the nonprofit
• Protect donor information during each interaction
• Document completed calls and unresolved requests accurately
• Maintain a professional tone during busy fundraising periods


Requirements

Who Should Apply?

We encourage applicants who demonstrate:

• High school diploma or GED
• Clear verbal communication and attentive listening
• Basic typing and computer navigation
• Accuracy when entering names, amounts, and contact information
• Ability to follow detailed procedures
• Respect for donor privacy
• Reliable internet service
• Quiet, private home-office environment
• Willingness to complete applicable certification and screening

Prior experience in administrative support, call centers, or customer service may be useful, depending on the program.



Benefits

Pay Structure

Contract pay typically ranges $13–$15/hour depending on campaign and performance.

Apply only if you are prepared to meet professional standards and commit fully to certification and onboarding.

If you are dedicated, empathetic, and eager to support important causes, apply now to become a part of our team!

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