Inbound Lead Development Specialist

Why This Role Matters

At School Outfitters, our culture starts with five core values: Believe in People, Enjoy the Journey, Relentlessly Search for Better, Live the Golden Rule, and Play to Win. These values shape how we support one another, serve our customers, solve problems, and celebrate success. If you are a recent college graduate looking to launch your career with meaningful work, a healthy team culture, strong benefits, and an employee-owned company where your contribution matters, this is the place to start. You don’t need sales experience—if you bring the right skills and drive, we will teach you how to succeed.

Our mission is to help educators prepare people for the future by getting their orders done right. School environments make a difference, and we help facilitate the dreams of educators nationwide by creating thriving, productive, and conducive learning spaces where their students and communities can succeed. School Outfitters transforms more than 40,000 education spaces each year, giving you the opportunity to connect your sales success to a purpose that matters.

In this role, you will combine consultative selling, urgency, persistence, organization, and genuine care for the customer. Success means more than answering an inquiry or creating a quote—it means owning the opportunity through the buying process, helping educators bring their vision to life, and driving the opportunity toward an order.

Are you looking to start or grow your career in sales? School Outfitters is seeking an enthusiastic, customer focused inbound lead development specialist to join our Sales team.

This is an excellent opportunity for someone who enjoys connecting with people, asking questions, uncovering customer needs and developing skills needed to become a successful sales professional.

In this role, you'll connect with customers who have already expressed interest in School Outfitters by submitting inquiries through our website. Through outbound phone calls, you'll learn about their projects, identify purchasing needs, and help connect them with the right sales representative.

Unlike a traditional outbound sales position, this role does not require cold calling, independent prospecting, or generating new leads. The primary responsibility is to follow up on customers who have already expressed interest in School Outfitters.

The ideal candidate enjoys talking with customers, asking thoughtful questions, and helping customers take the next step in their purchasing process.

At School Outfitters, we believe strong sales professionals start with understanding customers.

This position provides hands-on experience in the early stages of the sales process, including customer discovery, identifying opportunities, qualifying leads, and developing customer relationships.

You'll work alongside experienced sales professionals, receive ongoing coaching and product training, and build skills that can prepare you for future opportunities in Account Management, Inside Sales, or other sales-related roles.

We're looking for someone who sees this position as an opportunity to learn, contribute, and grow—not simply make phone calls.

About Us

At School Outfitters, we help educators create engaging learning environments that support student success. As a leading national supplier of educational furniture and equipment, we combine eCommerce, design expertise, and customer service to deliver meaningful outcomes for schools and communities.

We are a 100% employee-owned company, and we believe our people, systems, and culture are what differentiate us.

Our team is driven by a shared mindset: Believe in people, enjoy the journey, relentlessly search for better, play to win, and Live the Golden Rule.

If you’re looking for a role where your leadership directly impacts growth, customers, and long-term value—you’ll find it here.

Compensation, Benefits & Work Environment