LR
Incident Management Representative
- Salary
- $20–$30/hr
- Hiring from
- United States
- Work type
- Hybrid
- Posted
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Benefits:
- Competitive salary
- Flexible schedule
- Free food & snacks
Primary Role:
The incident Management Representative is the person designated by the provider who has overall
responsibility for incident management. The IM Representative must be a Certified Investigator, maintains
overall responsibility to ensure incidents are completed and adheres to required applicable laws, regulations,
policies and procedures.
Responsibilities:
The incident Management Representative is the person designated by the provider who has overall
responsibility for incident management. The IM Representative must be a Certified Investigator, maintains
overall responsibility to ensure incidents are completed and adheres to required applicable laws, regulations,
policies and procedures.
Responsibilities:
- Verify that the Point Person completes all required actions and activities.
- Review and approve daily service notes and General Event Reports (GERs) in Therap.
- Ensure corrective actions are implemented and monitored.
- Complete quality and risk management activities, including monitoring incident data and conducting a trend analysis at least every three months.
- Conduct administrative reviews of all incidents investigated by a Certified Investigator (CI).
- Ensure investigation files are complete, securely maintained, and readily available to oversight entities.
- Evaluate investigation quality using the standardized Certified Investigator Peer Review (CIPR) process.
- Provide individuals, families, and designated representatives with incident management education, training, and information in formats that meet their communication needs.
- Manage assigned roles, including Point Person and CI, in the Department’s information management system.
- Respond promptly to service-related complaints concerning incident management or investigations.
- Provide the incident report, or notice of it, to all involved parties, including LRS, the County, and the family or guardian.
- Place copies of incident reports in each individual’s file.
Qualifications:
- Certified Investigator with Office of Developmental Programs (ODP)
- Working knowledge of PA 6100 – 6400 Regulations
- Master’s Degree from an accredited College or University (Preferred)
- Bachelor’s Degree from an accredited College or University (Required)
- Valid Driver’s license
Flexible work from home options available.
Compensation: $20.00 - $30.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
