IND Sr. Consultant I - Health - System Delivery

Job Title- IND Sr. Consultant I - Health - System Delivery

Solution Line- Health Solutions

Position type- Full Time

Work Location- Gurgaon

Working style- Hybrid

Cab Facility- Yes

Shift Time – 12noon to 9pm

People Manager role: No

Required education and certifications critical for the role-

B.Tech/MCA or relevant qualification

Required years of experience –

6-8 Years’ experience in relevant field

AON IS IN THE BUSINESS OF BETTER DECISIONS

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are committed as one firm to our purpose, united through trust as one inclusive, diverse team and we are passionate about helping our colleagues and clients succeed.

INFORMATION ABOUT THE BUSINESS

Aon Health and Benefits takes a long-term view of benefits management that aims to help companies achieve a balance between using benefits as a retention tool and managing escalating costs. These offerings include end-to-end solutions to benefits management, alignment of your benefit plans with corporate strategy and policies, considerable purchasing leverage, systematic and structured approach.

GENERAL DESCRIPTION OF ROLE:

The System Delivery Coordinator is responsible for building and configuring the benefit schemes for clients using internal/external configurable platforms, against business requirements. The System Delivery Coordinator will work closely with the requirements owners (SA/DA/BA), providing support against internal user acceptance testing and user acceptance testing defects and will be responsible for improving quality in both the delivery of change and business as usual activities. Leading best practice adoption and improvement for the team. Participating in innovation initiatives and drive results on continuous improvement. Lead training to new configuration team members.

JOB RESPONSIBILITIES:

1. Ongoing Operations

• Expert knowledge of flexible benefit and Health Care domain to support the client and the internal team
• Provide technical expertise and domain knowledge
• Work with the Senior Business Analyst/Business Analyst to ensure key learning areas are driven out across all flex clients.
• Effective and transparent communication with Ops Manager/Team.
• Good understanding of all standard Procedure Documents
• Able to prioritize and identify change requests and adapt build approach based on changes in scope.
• Designing solutions and evaluating the risks to the business
• Expert at stakeholder management
• Hand-on experience in estimation, risk management, preparing dashboard, project progress report and summary reports and defect density reports to monitor the project.

1. Design & Configuration
   • Designing/encouraging innovative functional solutions which meet the needs of the client and are in line with the current strategy for the product
   • Experienced in all configuration tools and systems. Expert in at least two business configuration platforms.
   • Demonstrate flexibility to varying business demands both in terms of availability and technical delivery
   • Configuring the flexible benefit platform, workflow and content management systems in line with the business requirements
   • Include configuration friendly comments in the customization and descriptions to ease the maintenance
   • Identify system development needs and complete change request template document.
2. Domain Knowledge
   • Understanding of H&B, flexible Domain and implementation experience.
3. Configuration Skills
   • Subject matter expert of database model and able to evaluate data trends across clients
   • Proficient in writing complex queries.
   • Expert in at least two business technology tools (Pervasive, GI, Kentico).
   • Leading team initiatives around implementation approach to improve engagement, time management, analytical skills

SKILLS/COMPETENCIES REQUIRED:

• Excellent verbal and written communication skills
• Ability to communicate and sell complex technical ideas
• Ability to manage work streams in a project
• Ability to work effectively in a project team
• Effective Business writing
• Project Management
• Quality Six sigma
• Data Analysis and reporting
• HTML and CSS

HOW WE SUPPORT OUR COLLEAGUES

In addition to our comprehensive benefits package, we are proud to be an equal opportunity workforce. At Aon, we believe a diverse workforce is an innovative workforce. Our agile, inclusive environment allows colleagues to manage their wellbeing and work/life balance while empowering you to be your authentic self.

Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging them to take time to focus on themselves. We offer a variety of workstyle options through our Smart Working model, but we also recognize that flexibility goes beyond just the place of work... and we are all for it!

Our continuous learning culture inspires and equips colleagues to learn, share and grow, helping them achieve their fullest potential. As a result, Aon colleagues are more connected, more relevant and more valued.