Indonesia Based Market Research Assistant (Remote – fresh graduates are encouraged to apply)

RONIN International (part of the Rippleffect Group) is an award-winning independent market research and consultancy company. Offering qualitative, quantitative, and mixed methods market research worldwide, we are proud to be the research partner of many leading global brands. We operate globally, with headquarters in London and local offices in Lancaster, Hamburg, Porto, New York, Manila, and Hong Kong.

The RONIN Digital Research department was established in 2019 to enhance research fieldwork through innovative digital methodologies. These digital approaches differ significantly from traditional research methods, allowing us to improve the effectiveness and efficiency of a wide range of projects. Our primary focus is on reaching 'hard to reach' audiences, targeting high-caliber professionals, senior management in large organizations, scientists, specialists from various fields, policymakers, key opinion leaders, and other top-tier influencers.

Core duties:

• Gain a full understanding of the needs and relevant profiles of each research project;
• Identify the most suitable digital approaches for each research project.
• Use different research methods (including but not limited to CATI, digital research, social media research, and desk research methods) to identify suitable potential respondents for different projects;
• Learn how best to approach potential survey participants, present a clear reason for participation, and how to take part.
• Conducting outbound calls to research participants to carry out screening calls, telephone interviews, and in-depth interviews;
• Communicate regularly with other members in the digital department.
• Maintain full records of work progress on each project.
• Report the progress to Digital Supervisors and Digital managers on assigned projects regularly.
• Ensure efficiency & effectiveness requirements are met on each project.
• Carry out project-related admin tasks where necessary.
• Recognize potential barriers at the early stage of projects and suggest methodologies & changes to make the projects feasible.
• Maintain good communication and relationships with research participants.
• Adhere to RONIN's market research quality procedures.
• Perform to the expected quality requirements.
• Perform data entry tasks in a clean, tidy, and accurate manner.

Qualifications required:

• Hold undergraduate degrees (bachelor's degrees)

Language Skill Requirements

• Indonesian – Native level for both spoken and written
• English – fluent level for spoken English; Professional level for written English

Essential skills needed for the role:

• Logical and creative thinking skills;
• Always having an open mind and being keen to explore new solutions and new tools;
• High level of accuracy and strong attention to detail;
• Confidence in communicating with respondents in different countries and from different backgrounds;
• Ability to keep work well-organised;
• Ability to work under pressure and under tight deadlines;
• Ability to produce quality work independently;
• Ability to work on multiple projects simultaneously;
• Effective prioritisation of tasks and personal time management;
• Willingness to reply to emails / social media messages outside standard working hours, if necessary, to cope with international respondents’ time zones;
• Good understanding of major social media platforms;
• An excellent telephone manner
• Confident interpersonal and communication skills

Desirable skills:

• Other language skills in addition to English and Indonesian (fluent level+)

Location Details: Remote work

• For this role, Research Assistants are expected to work remotely using their own laptops by connecting to RONIN remote servers.
• Research Assistants are expected to work in an approved home-working environment that can meet the minimum requirements.

Working Hours:

• We are looking for researchers who are available to work full-time for 40 hours per week. We can also accommodate part-time arrangements if needed

Additional notes:

• This role is on a project basis with an hourly pay rate, designed for continuous assignments and long-term engagement

Seniority: This is an entry-level position with exciting opportunities for career progression. We are committed to supporting our team members in their professional development, and there are clear pathways available for those who excel in their roles.