Information Analyst II - Accessibility, Testing and Audits

Information Analyst II - Accessibility, Testing and Audits

FT / PT Status – Full-Time
Benefits Eligibility – This position is eligible for a full benefits package.
Salary – $25.22 - $51.82 Hourly Wage
Remote Work / In-Office – Hybrid

This position is currently a hybrid of both in-office and telework days. Two days a week are required in the office at the Utah Department of Government Operations, Division of Technology Services (DTS); Olene Walker Bldg 140 E 300 S, Salt Lake City, UT 84111). Please note that a position's eligibility for telework is established by agency management and is subject to change at their discretion at any time and for any reason.

Recruiter – Liz Vander Linden | evander@utah.gov | 801-957-7232
Application Deadline – 11/15/2026*

*This job posting may close at any time after the minimum advertising period of three (3) business days has passed, should a sufficient applicant pool be received. Applicants are encouraged to apply as early as possible.

Are you passionate about digital inclusion? Join our team as an Information Analyst and champion accessibility by ensuring our digital content, applications, and services are fully accessible and inclusive for individuals with disabilities. The position conducts accessibility testing and audits, identifies barriers, provides remediation recommendations, and supports compliance with Section 508, ADA requirements, and WCAG standards. The Analyst also provides technical assistance related to assistive technologies and collaborates with technical and non-technical stakeholders to improve digital accessibility.

This job may be filled at either of the levels listed below. (Rate as listed or in accordance with DHRM Rules for current state employees.)

• Information Analyst II, $25.22 - $51.82 per hour
• Information Analyst I, $20.28 - $36.85 per hour

Key Responsibilities

• Conduct manual and automated accessibility testing of websites, applications, software, PDFs, forms, and electronic documents.
• Test digital content using assistive technologies, including JAWS and other accessibility testing tools.
• Evaluate digital content against Section 508, WCAG, ADA requirements, and organizational accessibility standards.
• Identify accessibility barriers and provide clear, actionable remediation recommendations.
• Document accessibility findings, track defects, and re-test corrected issues.
• Provide technical support and consultation regarding accessibility tools, assistive technology, and accessible content.
• Evaluate third-party software, digital platforms, and applications for accessibility.
• Collaborate with developers, designers, project manager(s), and other stakeholders to resolve accessibility issues.
• Prepare accessibility reports and identify trends and opportunities for improvement.
• Manage multiple projects and priorities while maintaining accuracy and meeting applicable deadlines.

Qualifications

• Advanced knowledge of Section 508, WCAG, ADA accessibility requirements, and accessibility testing methodologies.
• Demonstrated experience with manual accessibility testing using JAWS (Job Access With Speech) and other assistive technologies.
• Experience auditing PDFs and Microsoft Office documents.
• Experience evaluating software, applications, digital platforms, or enterprise technologies for accessibility.
• Ability to provide technical consultation and communicate accessibility requirements to technical and non-technical audiences.
• Ability to analyze accessibility findings, identify trends, and recommend improvements.
• Attention to Detail: Produces accurate testing, documentation, and remediation recommendations.

Preferred Qualifications

• Experience with Adobe Acrobat Pro and PDF remediation.
• Experience with Jira or another issue-tracking system.
• Experience developing or delivering accessibility training.

About the Role

Location –
140 E 300 S
Salt Lake City, Utah, 84145
United States
Background Check Required – You must successfully pass a criminal history check.
Drug Test Required – Yes
Schedule Code – AT - Executive/Professional Employees of Technology Services

Why You Should Join Our Team
In Utah, we believe hard work is important, but balance is essential. Finding work/life balance is a vital element to our culture. To find out more about WHY Utah, click here. Other benefits may include:

• Job Stability: Enjoy the security and reliability of employment within a well-established organization.
• Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.
• Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.
• Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.

The Agency
Division of Technology Services (DTS): The State's environment is a highly optimized blend of systems responsible for collecting, processing, and distributing millions of data elements daily. Learn more about DTS.

EEO Statement
The State of Utah is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. For accommodations, please contact (801) 957-9390.