Information Governance Lead / Document Control Manager

CMDP+ is looking to strengthen their operations team with an Information Governance Lead. Based on 3 days per week (minimum) in your home region hub site (Chatham or Falmer), you will provide general services to the CMDP+ team who are currently using, a variety of systems including (but not limited to) Bentley ProjectWise & Microsoft products to manage project and non-project information. CMDP+ is a joint venture between MWH Treatment and Costain and will deliver a range of schemes to maintain and improve Southern Water’s water supply and wastewater treatment works across its region (Kent, Hampshire, East & West Sussex). #LI-BM1 Responsibilities You will report directly to the CMDP Head of Information Management & Systems, and the responsibilities will include: Regular attendance at sites across the CMDP geographical region spanning Hampshire, Sussex, Kent & IOW. With a minimum of once per month visits to team members in Falmer, Chatham & Hampshire bases. Provide line management to the CMDP+ document controllers (both MWHT & Costain), a joint approach will be taken between this role and HO IM&S on any JV partner home organisation items. Lead CMDP+ member’s adherence to the internal information governance framework to ensure compliance with UK GDPR, Data Protection Act, and internal policies. Implement an information management audit schedule, supporting & enhancing the existing teams’ members parameter definitions as the in situ subject matter experts Oversee information management audits and assessments ensuring corrective actions are implemented Championing of document management processes and systems within the department & project delivery discipline environments. Understand and adhere to legal, contract, Southern Water and CMDP document & information management requirements. Promote CMDP+ best interests when participating in client/SDP forums. Participate in (external to the team) audit preparation by providing accurate ‘in system’ document packs, registers and evidence trails Deal with escalated enquiries efficiently and effectively. Provide support & guidance to operational teams and suppliers in use of the CMDP systems. Ensure training content and provision is meeting expectations based on participant feedback Collaborate with project managers, engineers, quality teams and business support functions to ensure discipline/departmental document workflows adhere to creation, management and systems storage standards Act as an escalation point of contact for document‑related enquiries, troubleshooting issues promptly. Provide assurance to the CMDP Head of Information Management & Systems by ensuring that all records are created, maintained and information exchanged in line with expectations. Identify & work with the CMDP+ systems analysts on opportunities to automate governance controls and improve information workflows. Provide system permissions guidance and general user support. Ensuring departmental governance of change is complete before promoting any change to the wider CMDP+ community and beyond Knowledge, Skills, and Experience Essential Excellent Microsoft Office Suite skills Strong knowledge of data governance & commercial application of standards/processes Experience leading or supporting internal audits. Strong communication skills enabling engagement at all organisational levels. Ability to simplify complex data/information concepts across a variety of stakeholders – client, internal & external. Attendance at team base offices (Falmer, Chatham & Hampshire) on a minimum basis of once per month. Full UK driving licence, access to a vehicle and the ability to travel across the whole of the geographic area as required.