Information Governance Manager

GreatAmerica is a highly successful entrepreneurial company providing equipment financing to businesses across the United States. Our exemplary customer service, our principle-centered business philosophy and our team-based operating approach are key to our success and growth. We have also recently become a bank!

We are Looking to Add a Key Member to our Legal Team!

The Information Governance Manager is responsible for establishing, maturing, and operationalizing the organization’s information governance program, including records retention and disposition, privacy alignment, and information lifecycle management. This role reports to Legal and partners closely with Data Governance, Information Security, Technology, and business stakeholders to define program requirements, monitor adherence, and support compliance with regulatory and governance expectations.

This individual will operate with a high degree of independence, translating policy and regulatory requirements into practical, scalable processes across the enterprise.

As an Information Governance Manager, you will:

• Lead the implementation and ongoing maturation of the Information Governance program in alignment with Board-approved policy
• Establish and mature foundational information governance capabilities, including governance structures, enterprise standards, information classification frameworks, monitoring programs, reporting mechanisms, technology requirements, and accountability processes necessary to support long-term program maturity.
• Translate legal, regulatory, and policy requirements (e.g., retention, legal hold, information handling) into actionable standards and procedures
• Establish and maintain standards governing the creation, classification, storage, use, archival, and disposal of information assets.
• Support the development and implementation of enterprise information classification standards and handling requirements.
• Promote consistent classification and labeling of information based on sensitivity, regulatory requirements, and business value.
• Support development and maintenance of the enterprise records retention schedule
• Lead efforts to identify, classify, and inventory information assets to support retention, privacy, legal, and business requirements.
• Assist with implementation and administration of records and information governance technologies, reporting tools, and workflow solutions
• Monitor adherence to information governance requirements across functions
• Identify gaps, risks, and inconsistencies; drive remediation efforts with business stakeholders
• Support audits, regulatory inquiries, and Board-level reporting related to information governance
• Administer and coordinate legal hold processes and ensure proper execution with stakeholders
• Develop guidance, training, and communication to promote awareness and adoption of governance standards
• Support business leaders in implementing information governance requirements within their functions, including third-party risk management
• Partner with Technology and Data Governance to ensure information lifecycle controls are embedded within business applications and repositories, drive consistency in how information is managed across systems and processes, and evaluate information governance implications associated with AI and emerging technologies
• Develop metrics and reporting to monitor program effectiveness and compliance
• Prepare materials and insights to support senior management and Board-level reporting

Other:

• Be present during business hours with minimal absences (per GreatAmerica’s attendance policy).
• Perform other duties as requested.
• Conduct oneself in a manner consistent with GreatAmerica’s principles.
• Demonstrate a strong commitment to GreatAmerica’s success.
• Work on corporate matters for which confidentiality may be very important.
  
  

To be successful in this role you will need:

• Bachelor’s degree required
• Relevant certifications (e.g., IGP, CIP, CRM, CIPP) preferred; equivalent experience will also be considered.
• 5–8+ years of experience in information governance, records management, privacy, data governance, legal operations, or a related field
• Experience working in regulated environments (financial services, banking, insurance, or similar preferred)
• Demonstrated ability to translate regulatory or policy requirements into operational processes
• Experience working cross-functionally
• Working knowledge of recordkeeping, privacy, e-discovery, legal hold, and information lifecycle requirements applicable to regulated industries.
• Experience developing governance standards, monitoring programs, and enterprise-wide implementation strategies.
• Experience with information governance technologies such as Microsoft Purview, SharePoint, M365 compliance tools, records management systems, or comparable platforms.
  

Skills and Abilities

• Ability to operate independently and influence without direct authority
• Strong analytical and problem-solving skills
• Clear, practical communicator—able to simplify complex regulatory concepts for business audiences
• Experienced with Microsoft 365 products
• Technology-savvy and technology-curious, particularly regarding the use of AI.

Sharing rewards is an integral part of our culture. We believe in the value of hard work and reward our employees beyond the paycheck. Our total rewards package is based on eligibility and includes:

Financial Benefits

• Competitive Compensation
• Monthly Bonuses for Eligible Employees
• 401(k) and Company Match
• Annual Profit Sharing
• Paid Time Off

Health, Wellbeing, and Family Planning Benefits

• Paid Vacation
• Paid Sick Days
• Paid Holidays
• Gym Reimbursement
• Health Insurance
• Dental Insurance
• Vision Insurance
• Short-Term and Long-Term Disability
• Company Paid Life Insurance
• Flexible Spending Accounts (FSA)
• Health Savings Accounts (HSA)
• Employee Assistance Program
• Parental Leave

Education and Career Planning Benefits

• Tuition Assistance
• Networking Opportunities
• Leadership Development Opportunities

Perks

• Paid Parking
• Service Awards
• Hybrid work arrangements
• Business casual environment
• A strong organizational culture focused on our greatest asset: you!

If your experience aligns closely, please apply. We value diverse backgrounds and adding new perspectives. We encourage you to apply if you can make a strong impact in this role at www.greatamerica.com/careers.

Please note, applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa.

About GreatAmerica

GreatAmerica is the largest independent, family-owned national commercial equipment finance companies in the U.S. and is dedicated to helping manufactures, vendors, and dealers be more successful and keep their customers for a lifetime. With a focus on the small ticket vendor and OEM finance channel we have partnered with some of the largest and industry leading companies in the Office Equipment, Communications, IT, Automotive, Construction, Healthcare, and Franchise market sectors. In addition to financing, GreatAmerica offers innovative non-financial services to help our customers grow. We have also recently become a bank!

At GreatAmerica we enjoy the benefits of being independent and family-owned, fostering quick decision making, customer response and innovation. Established in 1992 our team has grown to over 750 employees and a portfolio of over $3+ Billion. Our exemplary customer service, principle-centered business philosophy and team-based operating approach are key to our success and growth. With a strong balance sheet and consistent financial performance through all economic cycles, GreatAmerica has experienced amazing results and unparalleled growth. When you are part of the GreatAmerica team, you will grow professionally and work with some of the most talented finance professionals in the industry.

There is no doubt in our minds we are building the greatest company of its kind, offering the finest products and services available anywhere. When you are part of the GreatAmerica team, you are part of the future, part of an opportunity to grow professionally and to reach your potential while enjoying your work.