Information Technology Engineer

We are seeking a highly organized and proactive IT Engineer to join our dynamic team. This role is a critical part of our operations, designed to enable company-wide information resources in a secure and compliant manner. Reporting directly to the Director of Operations, you will act as the primary IT interface, managing onboarding, technical support, and device administration to ensure our analysts and engineers can remain focused on technical delivery. The role works closely with highly technical users, including cybersecurity compliance analysts and cybersecurity test engineers. If you are passionate about process optimization, hands-on technical execution, and enabling user productivity, we want you on our team!

Responsibilities

• Serve as the primary interface for day-to-day IT support, helping users solve technical problems and coordinating IT help requests.
• Manage the technical onboarding and offboarding processes for new and separating users.
• Administer a mobile device management (MDM) solution, including implementing and monitoring security controls on company-owned devices, and track device inventory.
• Configure and secure Google Workspace, along with a small selection of other company SaaS business systems.
• Implement and manage user and identity access management, ensuring secure permissions across the organization.
• Maintain operations project status tracking and reporting, leveraging enterprise tools (e.g., Asana, Google Workspace) to organize workflows and prioritize task execution. Drive technical execution using basic project management solutions and engage directly with vendors and service providers.
• Proactively identify user pain points, troubleshoot technical issues, and collaborate to recommend or build effective solutions.
• Maintain a hands-on-keyboard approach to executing IT projects, building systems, and enabling productivity for highly technical cybersecurity staff.

Required Qualifications

• 8+ years of experience designing, administering, securing, and troubleshooting varied business IT environments.
• Strong hands-on experience with Google Workspace administration and robust identity access management.
• Practical experience managing programs across mobile device management and unified endpoint management platforms, including specific experience managing and securing MacOS and Windows devices
• Strong familiarity with Cybersecurity Maturity Model Certification (CMMC) and NIST SP 800-171 requirements within a company in the Defense Industrial Base. Experience with NIST 800-53 requirements implementation in Defense agencies is also acceptable.
• Strong oral and written communication skills with demonstrated ability to operate and adapt in a fast-paced, evolving environment.
• Ability to collaborate on sound technical decisions within a small operations team and explain those decisions in plain English.
• U.S. Citizenship.

Preferred Qualifications

• Relevant information security certification (e.g., Sec+, CISSP, or similar).
• Experience with scripting, automation, or infrastructure as code to streamline IT operations.

Benefits

• Generous 401(k) contribution, matching not required
• Company Paid Health Insurance
• Company Paid Dental insurance
• Company Paid Vision Insurance
• Company Paid Life Insurance
• Paid Training
• Home Office Stipend
• Paid Time Off

Location

• Remote within the United States, with up to 10% travel

Salary Range

• Mid-level qualified candidates $100,000-$135,000
• Senior-level qualified candidates $135,000-$165,000