Inside Sales

AmRent serves the rental housing community by providing a wide range of services for the resident selection process including credit reports, background checks, identity validation, and employment verification. Our solutions are integrated with many popular property management software platforms and we also focus on the unique needs of our customers throughout the relationship. Our account management and customer support team have longevity in the industry and are eager to develop and implement innovative processes to help improve rental housing portfolios nationwide.

At AmRent, we are passionate about the rental housing industry and work hard to ensure our customers are not just satisfied, but delighted. We are a motivated, tight-knit team and collaborate internally on a regular basis to ensure that what we provide our customers is the best solution for them. We encourage you to apply if you want to have your ideas and voice make an impact and to collaborate with a great group of smart, dedicated, and fun people.

www.amrent.com

TITLE: Inside Sales

REPORTS TO: VP Vendor Relations

STATUS: Hourly

LOCATION: Remote

SCHEDULE: Monday – Friday, 8:00 AM – 5:00 PM

PAY: $22 - $26/hr

JOB SUMMARY: The Inside Sales Representative supports new business growth by responding to inbound sales inquiries, building relationships with prospective clients, and converting opportunities into new accounts. Working in a B2B environment, this role generates new accounts among property management companies, realtors, manufactured housing providers, and related professionals by understanding client needs, delivering consultative product presentations, and guiding prospects through the sales process. The representative also collaborates with internal teams, including account management, to ensure a smooth client transition. As the role evolves, responsibilities may expand to include outbound prospecting and lead generation.

JOB RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily, with or without reasonable accommodation:

• Manage inbound sales leads and inquiries, responding promptly to prospective clients and identifying new business opportunities
• Support new business acquisition through consistent client engagement, follow-up, and effective management of sales opportunities
• Conduct needs assessments and deliver consultative presentations highlighting the features and benefits of AmRent’s resident screening products
• Manage the inbound sales cycle from lead qualification through product presentations, follow-up, and closing new accounts
• Build and maintain relationships with prospective clients, addressing questions and concerns throughout the sales process
• Maintain accurate prospect information, sales activities, opportunities, and follow-up records in the CRM
• Develop a working knowledge of AmRent’s resident screening products and applicable FCRA regulations to effectively communicate with prospective clients
• Collaborate with internal departments to facilitate new client onboarding to ensure a smooth transition to account management
• Leverage referrals and industry networks to identify potential new business opportunities
• Participate in outbound prospecting and lead generation activities as business needs evolve

• Other duties as assigned.

QUALIFICATIONS:

• High school diploma or equivalent required
• Demonstrated ability to work independently and collaboratively in team environments while maintaining a positive, professional demeanor
• Excellent written and verbal communication skills with ability to engage prospective clients, build relationships, and adapt to changing priorities
• Strong organizational skills with the ability to manage multiple opportunities, prioritize follow-ups, and complete tasks with limited supervision
• Strong attention to detail and the ability to accurately maintain client information and sales records
• Comfort and proficiency in conducting business communications over the phone with professionals at various organizational levels
• Self-motivated, with strong customer service skills and an interest in developing sales capabilities
• Experience with or willingness to learn AI tools and emerging technologies
• Working knowledge of Microsoft Office Suite (Word, PowerPoint, and Excel)
• Strong ability to learn new processes, products, and programs while retaining complex information
• Ability to learn and utilize CRM systems to track client interactions and sales opportunities

PREFERRED QUALIFICATIONS:

• Associate's or bachelor's degree in business, marketing, communications, or a related field.
• One or more years of experience in inside sales, account management, customer service, or a related customer-facing role
• Experience managing inbound inquiries, presenting products or services, or converting prospective customers into new accounts
• Familiarity with CRM software or experience in the housing, property management, real estate, or resident screening industry

REMOTE WORK REQUIRMENTS:

• Stable, high-speed internet connection

• Experience with teleconferencing

• Access to a quiet workspace
• Smartphone/mobile device

PHYSICAL DEMANDS: While performing the responsibilities of the job, the person in this position will be required to frequently communicate information so others will understand. The person in this position must be able to remain in a stationary position at least 50% of the time and must be able to lift up to 15 pounds at times. The person in this position may need to occasionally move about the inside of an office. The person in this position may need to position self to maintain files in a cabinet and place computers under a desk or in a cabinet. This position requires ability to constantly observe typewritten text on a computer screen. The person in this role is required to operate a laptop and use a telephone regularly. The person in this position may be required to travel throughout the USA by automobile or airplane which may require overnight lodging.

WORK ENVIRONMENT: While performing the duties of this job, the person in this role may be in a stationary position in an office setting and may be exposed to quiet to moderate noise level.

OTHER DUTIES: This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. This job description is subject to change at any time.

AmRent is committed to equal opportunity employment, and employment decisions are based on merit, qualifications, and abilities. Employment-related decisions are not influenced or affected by an employee’s race, color, gender, age, religion, national origin, disability, citizenship, military status, sexual orientation, genetic information, or any other category protected by federal, state or local law. The Company endorses a work environment free from discrimination and harassment.

Benefits We Offer:

AmRent offers comprehensive healthcare benefits to eligible employees including: medical, HSA, prescription, vision, dental Our benefits also include life insurance, short & long-term disability, Roth and 401K with possible company match and profit sharing, an Employee Assistance Program (EAP), Time Away from Work (TAFW) and paid holidays - plus employee referral bonuses, and role-based professional development opportunities.

AmRent is committed to equal opportunity employment, and employment decisions are based on merit, qualifications, and abilities. Employment-related decisions are not influenced or affected by an employee’s race, color, gender, age, religion, national origin, disability, citizenship, military status, sexual orientation, genetic information, or any other category protected by federal, state or local law. The Company endorses a work environment free from discrimination and harassment.

We are committed to providing reasonable accommodations to qualified individuals with disabilities. If you require a reasonable accommodation to complete the application process or perform the essential functions of the position, please let us know.

This posting will remain open until filled.