Inside Sales Agent

Introduction

• Job Title: Inside Sales Agent (Reservations)
• Schedule: Tuesday–Saturday, 10:00 AM–6:00 PM US Central Time · 40 hours/week
• Days Off: Sunday & Monday · Paid 30-minute lunch around 2:00 PM
• Location: Remote — open to candidates in Latin America and South Africa

Overview

Great on the phone? Turn conversations into bookings — and your bookings into extra earnings.

This role supports a growing hospitality business that operates five RV parks and campgrounds across Tennessee and Kentucky, serving working-class families, retirees, and traveling workers.

As the dedicated remote sales professional, you’ll handle reservation calls across all five locations, follow up with interested leads, recommend the right accommodations, and guide guests through the booking process. This is a true sales role with a base hourly rate plus per-booking commissions and performance bonuses, so strong sales performance directly impacts your earning potential.

Key Responsibilities

• Answer inbound booking calls, build rapport, recommend the right site, quote confidently, and complete reservations in Campspot.
• Contact new website and Facebook leads within 5 minutes during shift hours.
• Follow up with previous inquiries through GoHighLevel via calls and texts — no cold calling.
• Log notes on every conversation and set a clear next action for every lead.
• Return off-hours voicemails and missed calls within the first hour of each shift.
• Handle guest-service calls, including Wi-Fi codes, directions, and general questions.
• Work closely with sales and operations teams supporting reservations and guest service across all five parks.

Must-Have Requirements

• Proven phone sales experience in inbound sales, appointment setting, or reservations sales, with real performance metrics.
• Excellent, warm, plain-spoken English that is friendly, natural, and easy to understand.
• Strong rapport-building skills and genuine comfort engaging callers through conversation and small talk.
• Strong follow-up discipline and consistency with daily outreach.
• Persistence and resilience, with the confidence to ask for the booking on every call.
• Reliable primary internet plus a backup mobile hotspot/LTE connection.
• Backup power for your computer and router, such as a UPS or inverter.
• Quiet, dedicated home workspace with a noise-canceling headset.
• Availability for the Tuesday–Saturday schedule, including Saturdays.
• One job only — non-negotiable. This is a full-time position, and candidates working a second job concurrently will not be considered.

Nice-to-Have Requirements

• Experience working with a CRM and understanding how it supports sales and follow-up.
• GoHighLevel experience.
• RV or campground industry knowledge.

Why Join Us

Your base provides stability. Your sales performance creates the upside.

This role comes with a performance-based commission structure designed to reward strong salespeople:

• $2 for every short-term booking closed
• $25 for every long-term booking closed (28+ nights)
• $150 monthly bonus for closing 12 or more long-term bookings in a month
• First 90 days: Guaranteed minimum bonus of $300/month while you ramp up

Long-term guests are especially valuable to the business, which is why they carry a significantly higher commission.

You’ll also receive a paid, structured two-week training bootcamp covering the RV industry, Campspot, GoHighLevel, sales processes, objection handling, and supervised live calls. Training includes daily coaching before you begin working independently.

Once you're ramped up, ongoing weekly coaching and performance reviews will help you continue improving your sales performance and earning potential.

If you’re confident on the phone, persistent with follow-up, and motivated by seeing your results reflected in your paycheck, this is a role where your performance can make a real difference — and a real difference to what you earn.