Install Coordinator
- Hiring from
- United States
- Work type
- Remote
- Posted
625,416 remote jobs, straight from company career pages
100% free · New jobs every minute
Show job descriptionHide job description
Empowering Businesses. Enabling Success.
At Visual Edge IT, we help organizations nationwide harness the power of technology to work smarter, stay secure, and grow stronger. From managed IT services and cybersecurity to print solutions and document workflow, we deliver innovative, customized strategies that give our clients the edge in an ever-changing business landscape. Our nationwide network combines the personalized service of local teams with the strength and resources of a national leader—ensuring that every client gets both technology that works and people who care.
With more than two decades of experience and a team of over 1,000 technology professionals, we pride ourselves on building partnerships that go beyond service contracts. When you join Visual Edge IT, you become part of a collaborative, solutions-driven culture where your expertise helps shape the future for businesses across the country. Together, we don’t just solve technology challenges—we create opportunities for success.
Job Summary:
Visual Edge IT is seeking an Install Coordinator to play a critical role in ensuring the seamless delivery and installation of copiers and office equipment. This position acts as the central point of communication between internal departments, customers, and vendors, ensuring that all logistics are executed efficiently and professionally.
Primary Responsibilities:
- Coordinate and schedule deliveries, installations, and relocations of office equipment.
- Prepare and upload delivery and acceptance documentation.
- Validate order statuses and projected installation timelines.
- Communicate with customers regarding delivery dates, site readiness, and installation requirements.
- Assign installation tasks to technicians and track progress, including accounting for applicable service fees.
- Follow up with 3rd party vendors for all Interterritorial Out sales orders.
- Manage inventory related to installations and deliveries.
- Troubleshoot scheduling conflicts and resolve delivery or installation issues.
- Maintain accurate records in E-Automate and filing system.
- Participate in pre-installation meetings and communications.
- Provide post-installation support and follow-up on customer satisfaction surveys.
- Lead weekly installation forecast calls with internal teams.
- Assist with quarterly and year-end inventory counts.
- Review open orders to ensure timely fulfillment and escalate issues as needed.
- Respond to emails within the required response time.
Knowledge, Skills, and Qualifications:
- 2+ years of experience in logistics coordination, dispatching, or installation scheduling.
- Strong organizational and time-management skills.
- Excellent verbal and written communication skills.
- Multi-tasking, meeting deadlines and problem solving.
- Proficiency in Microsoft Office Suite.
- Experience with scheduling or CRM software.
- Experience in the office equipment or technology industry preferred
- Must be able to remain in a stationary position more than 50% of the time.
- Occasionally move about to access file cabinets, office machinery, etc.
- Constantly operates a computer and other office productivity machinery.
- Occasional travel
- High school diploma or equivalent
- Associate or bachelor’s degree in business, logistics or related field preferred
At Visual Edge IT, we are proud to provide:
Work-Life Balance
Visual Edge IT promotes a healthy work-life balance for employees by offering competitive pay, PTO, and nine paid holidays per year. We are always reviewing and finding new ways to support our employees’ unique needs.
Visual Edge IT promotes a healthy work-life balance for employees by offering competitive pay, PTO, and nine paid holidays per year. We are always reviewing and finding new ways to support our employees’ unique needs.
Career Path
We encourage growth from within Visual Edge IT. We seek outside candidates who are driven that we can nurture along a career path and we hire/promote internally. We also have opportunities to develop talent through training programs.
Insurance Benefits
We offer multiple plans to choose from to fit your individual needs. We offer medical, HSA, dental, vision, short-term disability, long-term disability, voluntary life insurance, employee assistance program, and wellness programs. We provide all of our employees a $50k life insurance policy at no cost to our team members.
401(k)
Visual Edge gives employees access to a 401k program and offers an employer match benefit. Visual Edge IT will match 100% of an employee’s contribution up to the first 3% and will provide an additional 50% match on the next 2% of the employee contribution.
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
