Instructional Designer

We're seeking an experienced Instructional Designer to support a large-scale enterprise software implementation. You will own the complete instructional design lifecycle, partnering directly with business stakeholders and subject matter experts to design, develop, test, and deliver engaging learning solutions that drive successful system adoption.

This is not a role for someone who only develops storyline courses. We are looking for an instructional designer who has independently managed projects from concept through completion, learns new systems quickly, and leads the design process with minimal oversight while staying hands-on in development.

You will serve as the primary point person between business stakeholders, SMEs, and the training team, taking projects from a high-level request to a finished training solution.

Position Details

• Remote in the U.S., must be authorized to work without sponsorship
• Benefits: health insurance, dental, vision, & 401k
• W2 only, no corp-to-corp

Key Responsibilities

• Own the complete instructional design lifecycle using the ADDIE methodology (Analyze, Design, Develop, Implement, Evaluate).
• Meet directly with stakeholders and subject matter experts to gather business requirements and identify learning needs.
• Analyze business processes and independently determine the most effective training approach.
• Learn new software applications, business processes, and workflows with minimal direction.
• Design and develop interactive eLearning using Articulate Storyline 360 and related authoring tools.
• Create software simulations, demonstrations, scenario-based learning, assessments, and interactive exercises.
• Develop storyboards, scripts, facilitator guides, learner guides, job aids, quick reference materials, and supporting documentation.
• Conduct testing and quality assurance to confirm learning materials function as intended and accurately reflect business processes.
• Manage multiple instructional design projects simultaneously while balancing priorities and meeting deadlines.
• Partner with Product Owners, SMEs, Training, IT, and business leaders throughout project execution.
• Troubleshoot issues independently and recommend improvements throughout development.
• Maintain project timelines and communicate progress to stakeholders.

Required Qualifications

• 4+ years of instructional design experience supporting enterprise organizations.
• Advanced proficiency with Articulate Storyline 360, supported by a portfolio of interactive eLearning and software simulations.
• Demonstrated experience independently managing instructional design projects from beginning to end.
• Strong working knowledge and practical application of the ADDIE instructional design model.
• Experience conducting training needs analyses and gathering requirements directly from business stakeholders.
• Proven ability to learn complex systems and technical processes independently.
• Experience designing interactive eLearning, software simulations, scenario-based learning, storyboards, job aids, quick reference guides, facilitator guides, process documentation, and performance support materials.
• Excellent project management and organizational skills, with the ability to manage multiple concurrent projects with minimal supervision.
• Strong written and verbal communication skills, including the ability to explain instructional design decisions and collaborate across teams.

Preferred Qualifications

• Facilitation or instructor-led training experience.
• Healthcare, pharmacy, PBM, or other highly regulated industry experience.
• Experience supporting enterprise software implementations, large system rollouts, or digital transformation initiatives.
• Experience working with cross-functional teams across multiple business units.
• Knowledge of accessibility standards (WCAG/Section 508).