Insurance and Billing Coordinator (must reside in NH)

Since 2011, Ready Set Connect Autism Centers have provided a warm, friendly, and fun learning environment for children with autism and other related disorders. We work individually with each child using Applied Behavior Analysis (ABA) therapy to create a personalized behavior plan designed to help improve fundamental and communication skills. Each child's treatment is overseen by a Board Certified Behavior Analyst. Additionally, Ready Set Connect offers services, programs and support for the entire family – because we know that when the family thrives, the child does too . Ready Set Connect is looking for an organized and detail-oriented Insurance & Billing Coordinator to join our growing team. In this fully remote role, you'll help ensure our clients receive uninterrupted ABA services by supporting insurance authorizations, billing processes, and admissions. If you enjoy solving problems, staying organized, and working behind the scenes to make a difference for children and families, we'd love to hear from you. ***Please note: This is a fully remote position. Candidates must reside in New Hampshire and be available to work Eastern Standard Time (EST) business hours. What You'll Do Verify insurance eligibility and benefits for new and existing clients. Prepare, submit, and monitor insurance authorizations and treatment plans. Maintain accurate insurance and authorization information within our electronic health record (EHR). Support billing by ensuring authorizations align with scheduled services. Communicate with insurance carriers regarding authorizations, benefits, and payer requirements. Research claim issues and assist with billing documentation and follow-up. Maintain accurate records while ensuring HIPAA compliance and confidentiality. Partner with the Insurance & Billing Manager and clinical teams to support timely services for our clients. Qualifications High school diploma or equivalent required; Associate's or Bachelor's degree preferred. One or more years of experience in medical billing, insurance verification, revenue cycle, or healthcare administration. Experience working with commercial insurance and/or Medicaid preferred. Experience in ABA, behavioral health, or pediatric healthcare is a plus but not required. Strong organizational skills and attention to detail. Excellent written and verbal communication skills. Proficient in Microsoft Office; experience with EHR systems, preferably RethinkBH, is a plus. What We're Looking For We're looking for someone who is: Organized and detail-oriented. Able to manage multiple priorities in a fast-paced environment. A proactive problem-solver with strong critical thinking skills. Dependable, professional, and committed to maintaining confidentiality. Comfortable working independently while collaborating with a remote team. Remote Work Requirements Candidates must have: A dedicated, quiet, and professional workspace. Reliable high-speed internet. The ability to maintain HIPAA compliance and protect confidential information while working remotely. Benefits Ready Set Connect, powered by Gersh, offers a competitive compensation package, including comprehensive health and retirement benefits, professional development opportunities, and a supportive work environment committed to your personal and professional growth. Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k matching) Life Insurance (Basic, Voluntary & AD&D) Family Leave (Maternity, Paternity) Short-Term & Long-Term Disability Training & Development Why Ready Set Connect? At Ready Set Connect, we are passionate about improving the lives of children and families through exceptional ABA services. We value teamwork, integrity, innovation, and professional growth, and we're looking for team members who share our commitment to excellence. Join us and make a meaningful impact—one family at a time! The salary is $65,000 annually, plus the opportunity to earn up to a $10,000 annual KRA performance bonus.