Insurance Collections Specialist

Insurance Collections Specialist About Us We are a leading provider of mental health and substance abuse treatment services, committed to transforming lives and communities through compassionate care and evidence-based practices. As a reputable organization dedicated to excellence, we are seeking a detail-oriented and proactive individual to join our team as a Revenue Cycle Administrative Assistant. Your Role At Congress Billing, you'll be handling collections of outstanding accounts receivable dollars from the existing client base, and all other aspects of collections, resolving insurance billing problems and reducing accounts receivable delinquency. You'll play a key role in meeting our success goals and helping our clients, with the support of a talented team. Benefits Being the best at what we do includes our team values of growth and respect. In addition to competitive pay, we offer quality health insurance, dental and vision, 401k matching, paid time off, and education tuition incentives. We have a top of the line training program to ensure you have the tools and support to excel. We believe in being the best, and that means setting our team up for success. Requirements To be considered for this position, you will need: Bachelor's degree (B.A./B.S.) from four-year college or university; or two to four years related experience and/or training; or equivalent combination of education and experience. Minimum of high school diploma or equivalent required. Minimum of 2 years experience in medical insurance collections Mental health or substance use disorder treatment experience preferred Proficient in using RCM and related software Strong professional communication skills (written and verbal) Responsibilities Commits to providing excellent customer service while maintaining the highest degree of professionalism while working in a team environment to meet goals. Timely follow up for all assigned accounts utilizing A/R reports and account maintenance activities to ensure timely collection of all outstanding balances. Understands and complies with all HIPAA rules and regulations. Resolves insurance related problems and reduces accounts receivable delinquency, applying professional customer service skills in a timely manner. Faxes documents, medical records, authorizations, or other requested information (within reason) to insurers and perform follow up as required to maintain company standards. Performs other duties assigned. Pay: $20-24/hour Schedule: Full-time Location: Remote Apply Now!