Insurance Customer Service Officer - Hybrid, Part-Time

Capricorn is a leading member-owned organisation delivering financial and business solutions to support members. The Customer Service Officer – Insurance role sits in the Sales and Services Operations team, handling inquiries across calls, email and portal channels with a focus on first-contact resolution and accurate responses.

You will maintain CRM records, update Epicor, and work with Operations, Field Sales and Supply teams to ensure consistently positive service outcomes.