Insured Annuities Technician

Job Description

Build the Future With Us

Are you passionate about group savings and retirement and eager to contribute to the purpose of a company committed to helping its clients feel confident and secure about their future? As an Insured Annuities Technician, you will play a key role in providing administrative support and ensuring the accurate processing of insured annuities for our plan members.

This position is a great opportunity to showcase your skills and reach your full potential within a caring and trustworthy organization. Here, people and their development are at the heart of everything we do, fostering an environment that encourages collaboration and innovation.

What You’ll Accomplish With Us

As an Insured Annuities Technician, you will be at the heart of our mission. Your main responsibilities will include:

• Enter and process transactions in various financial and administrative systems and perform reconciliations between them;
• Conduct thorough follow-ups on annuitant files and respond to various requests from customer service and plan members;
• Analyze documents related to insured annuities and payable benefits, calculate overpayments using Excel, and process files, including those related to the death of a plan member;
• Interpret insured annuity contracts as well as the laws and regulations applicable to pension plans;
• Perform annual and related tasks associated with the administration of insured annuities;
• Communicate in writing with plan members as needed;
• Actively participate in reviewing and optimizing processes using a continuous improvement (LEAN) approach and various job-aid tools.

What Could Accelerate Your Success in This Role

We are looking for someone who:

• Holds a college diploma or equivalent credential in a related field;
• Has 2 to 3 years of relevant experience related to the position;
• Is recognized for their thoroughness, attention to detail, and accuracy;
• Stands out for their autonomy and ability to collaborate within a passionate team;
• Is highly comfortable working with numbers and has strong mathematical skills;
• Is recognized for their analytical skills and strong writing abilities;
• Has an intermediate level of English proficiency, as the incumbent will be required to communicate in writing with unilingual English-speaking internal partners on a daily basis;
• Has a good command of the Microsoft Office suite, particularly Excel.

Why You’ll Love Working With Us

• A work environment where learning and development come together with a shared pursuit of excellence;
• A healthy, safe, equitable, and inclusive environment where everyone can freely express and develop their potential;
• The opportunity to work in a hybrid environment supported by flexibility and access to inspiring and innovative workspaces.

Apply now and take charge of your career, where your talent truly matters!

Hesitating to Apply?

At iA, we believe in potential and value diverse experiences. If this role inspires you, take the leap and apply: your place may be with us, and we want to get to know you!

Location(s)

Other Possible Location(s)

Company

iA Financial Group

Posting End Date

Company Overview

iA Financial Group* is the strength of a company with a human side, with its over 8,000 employees. Together, we have earned the trust of our more than four million clients and 25,000 advisors who have chosen us for their insurance, savings, and wealth management.

With over $200 billion in assets and half a billion invested in technological innovation, we’re a key player in the financial services industry in Canada and the United States. The secret to our success? Investing in you, one person at a time. Because, for over 125 years, we have believed that it’s by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate.

At iA, we’re invested in you.

* iA Financial group includes the following entities: iA Services financiers, iA assurance auto et habitation, iA Gestion privée de patrimoine, PPI Management, Investia, iA Gestion de placements, Prysm, iA Clarington, Michel Rhéaume et associés, Garanties Nationales, WGI Manufacturing, WGI Service Plan Division, Lubrico, iA Financement auto

Our Commitment to Diversity and Inclusion

At iA Financial Group, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.

Please note that if you need help or assistance to make the recruitment process more accessible for you, please Contact us here. Someone from our team will be happy to assist you with your needs.

Technology and Artificial Intelligence in Recruitment

To optimize and support our recruitment process, iA Financial Group may use certain technological tools, including artificial intelligence. These tools support the work of our recruiters but do not replace their judgment. All hiring decisions continue to be made by authorized individuals within the organization. For more information, please refer to our Privacy Notice.

iA Among Canada's Best Employers

As a reflection of our employees’ appreciation and engagement, iA once again stands out this year as one of Canada’s top employers according to Forbes. In 2026, iA Financial Group also ranks 1st among major publicly traded Canadian insurers.

About us

At iA Financial Group, our differences make us unique. We are committed to supporting and celebrating diversity because we believe that it is by bridging our differences that we will be stronger.

Our employees’ wellbeing is our priority. We are also committed to creating a stimulating and safe work environment, in addition to offering a real work-life balance with our flexible work model. As a reflection of our employees’ appreciation, iA has been ranked as one of the top employers in Canada in 2023 by Glassdoor and Forbes.