Intake & Eligibility Specialist
Organization:
COCAS (Commission on Culture and Society) & ME Living Inc.
Location:
Hiram, GA Remote
Job Type:
Full-Time
About Us
At
COCAS & ME Living
, we provide
housing, therapy, case management, and recovery programs
to help individuals and families rebuild after
domestic violence, incarceration, homelessness, and substance abuse recovery
.
The
Intake & Eligibility Specialist
is the
front door of our services
, ensuring that every client gets a smooth, welcoming entry into our programs while keeping compliance and billing requirements fully met.
Position Summary
The
Intake & Eligibility Specialist
will conduct intake interviews, verify program eligibility, gather required documentation, and enter client information into our systems. This role ensures clients are connected to the right services quickly, and that all
Medicaid, Medicare, insurance, and grant requirements
are captured for billing and compliance.
Key Responsibilities
Serve as the
first point of contact
for new clients (phone, in-person, virtual).
Conduct intake assessments to collect demographics, history, and service needs.
Verify
insurance eligibility, Medicaid/Medicare status, and other funding sources
.
Ensure all required forms are signed and uploaded into client files.
Coordinate with
case managers and billing staff
to ensure services are billable from day one.
Maintain accurate and confidential client records in compliance with
HIPAA
.
Provide compassionate support to clients during the onboarding process.
Skills & Competencies
Strong
customer service and communication
skills.
Knowledge of
Medicaid/Medicare eligibility verification systems
.
Proficiency in
Microsoft Office, Google Workspace, and data entry systems
.
Ability to multitask, stay organized, and work with sensitive information.
Compassion and cultural sensitivity when working with diverse populations.
Qualifications
High School Diploma or GED required; Associates or Bachelors degree preferred.
12 years experience in
intake, eligibility, medical billing, or social services
.
Familiarity with
EHR/EMR systems
or case management software preferred.
Nonprofit or healthcare experience a plus.
Compensation & Benefits
Pay:
$16 $21 per hour
(based on experience).
Flexible hybrid/remote scheduling options.
Opportunities to advance into
Case Management or Billing roles
.
Join a
mission-driven team
making a direct impact on lives.
How to Apply
Send your resume to:
[email protected]
Questions? Call us:
888-635-1022
ext. 4444
Learn more:
www.cocas.org
https://eform.pandadoc.com/?eform=485ecdf8-5815-4749-8b2a-95d2c6ed87b4
Use subject line:
Intake & Eligibility Specialist Application [Your Name]