Intake Specialist (ABA Therapy)

Job Opening: Intake Specialist (ABA Therapy) Location: South Africa (Remote – US Hours) Type: Full-Time, Work from Home Hours: Monday to Friday: 9am- 5pm (US Hours) Responsibilities: · Respond to intake inquiries via phone, email, and web forms promptly and professionally · Guide families of autistic children through the intake and onboarding process with empathy and clarity · Collect and review client documentation (e.g., diagnosis reports, insurance, funding forms) · Schedule assessments and initial consultations · Maintain accurate records using our practice management software · Collaborate with the clinical, billing, and administrative teams · Follow up with families to ensure timely completion of all intake steps Essential Qualifications: · Excellent communication and interpersonal skills · Excellent administrative management · Detail-oriented with strong organizational abilities · Comfortable using digital platforms (e.g., Google Workspace, CRMs, CentralReach, EHRs) · Ability to work independently in a remote environment · Compassionate, patient, and culturally sensitive Desired Experience: · Familiarity with ABA (Applied Behaviour Analysis) therapy terminology and processes · Previous experience in a healthcare, therapy, or ABA setting preferred · Experience with insurance verification or working with funding bodies · Fluent or neutral English accent · Reliable internet and backup power Comfortable working U.S. hours Remote work from home Fraud Disclaimer: ReWorks Solutions will never request payment during recruitment or require in-person office visits. All official communication will come from a ReWorks Solutions email address. Please verify any suspicious messages with our team directly.