Intensive Support Coordinator

About Us

Coota Girls Aboriginal Corporation (CGAC) supports the healing, wellbeing, and self-determination of Survivors of the Cootamundra Domestic Training Home for Aboriginal Girls (1912–1969) and their families.

Our work is culturally grounded, trauma-informed, and Survivor-led. We deliver healing programs, provide practical support, advocate for systemic change, and create safe spaces for truth-telling, dignity, and intergenerational healing.

The Intensive Support Coordinator works within our Integrated Care Team, reporting to the Integrated Care Manager.

About the Role

We are currently looking for an experienced Intensive Support Coordinator to join our team. Key duties will include:

• Provide holistic, trauma-informed support to Stolen Generations Survivors, families and descendants
  
• Work alongside individuals to identify their needs, goals and priorities
  
• Coordinate referrals to culturally appropriate services and supports
  
• Advocate for individuals when engaging with government agencies, including NSW Department of Communities and Justice
  
• Travel to communities to deliver face-to-face support and care planning
  
• Build respectful relationships with community organisations and stakeholders
  
• Support the delivery of programs and coordinate logistics for activities and events
  
• Maintain accurate and timely records, reports and documentation
  
• Ensure compliance with funding, reporting and organisational requirements
  
• Contribute to research, policy development and community education initiatives
  

We are seeking a candidate who:

• Identifies as an Aboriginal and/or Torres Strait Islander person
  
• Has experience providing trauma-informed, culturally safe support within community, health or social services
  
• Has experience supporting people through sensitive, complex or crisis situations, including conflict resolution and de-escalation
  
• Has experience building trusted relationships with Survivors, families, community organisations and other stakeholders
  
• Has knowledge of compliance and reporting requirements for government agencies and funders
  
• Has strong written and verbal communication skills, including accurate case notes and reporting
  
• Is confident using Microsoft Office 365 and case management documentation systems
  
• Holds relevant tertiary qualifications in Social Work, Community Services, Welfare or a related discipline, or has equivalent professional experience
  
• Is able to travel across a large geographical area to support Survivors, families and descendants
  
• Holds, or is willing to obtain, a NSW Working With Children Check and a National Police Check
  

Highly desirable:

• Has experience working directly with Stolen Generations Survivors
  
• Has experience in advocacy, interagency coordination or cross-sector collaboration
  
• Holds a current driver's licence
  

• Full time fixed-term contract until 30 June 2027, with potential to become ongoing subject to further funding commitment
  
• Work directly with Stolen Generations Survivors, families and descendants
  
• Work within a culturally grounded, Survivor-led organisation
  
• Paid End of Year shutdown period
  
• Paid Cultural Leave
  
• Hybrid working arrangements
  
• Office location close to public transport
  

To apply, hit 'Apply Now'. If you have questions regarding the role, please email recruitment@ondemandhr.com.au