CR

Interim Quality Assurance and Improvement Officer

Hiring from
United Kingdom
Work type
Hybrid
Posted
Sep 24, 2026
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  Civic Recruitment and Limited, we know that individuals are more than
  just fixed expenses; they are the cornerstone of every thriving
  organisation.&nbsp; That’s why we are passionate about transforming
  recruitment in the public and private sectors. <br/>
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<div>In the modern job market, organisations in both public and private
  sectors face significant workforce challenges. Public sector entities,
  such as local councils and central government departments, often
  struggle with lengthy recruitment processes, limited access to
  qualified candidates, and stringent budgetary and regulatory
  constraints. Private sector businesses, on the other hand, encounter
  high turnover rates, difficulties managing a mix of permanent and
  temporary staff, and challenges in sourcing specialised talent for
  niche industries. These sector-specific obstacles, coupled with the
  universal complexities of payroll management, create a pressing need
  for efficient workforce solutions.<br/>
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<div>Civic Recruitment Limited addresses these challenges with
  innovative recruitment and payroll solutions tailored for diverse
  organisational needs. Recognising the critical hurdles organisations
  face, the company leverages its expertise to streamline processes,
  reduce recruitment times, and alleviate administrative burdens. With
  an extensive database of over 1 million pre-screened candidates, Civic
  Recruitment Limited&nbsp;is well-positioned to cater to the specific
  needs of both public and private sectors.<br/>
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Job Description

3-month contract position with a local authority


Summary

  • This is a 3-month contract position with a local authority, working within the Practice Hub. The postholder will lead and contribute to quality assurance activities across Children's Services, ensuring that children, young people, and families receive high-quality, effective, and relationship-based support. The role focuses on evaluating practice, identifying strengths and areas for improvement, analyzing performance and practice data, and supporting practitioners and managers to embed excellent social work practice.

Responsibilities

  • Undertake regular practice evaluations, case audits, dip sampling, and quality assurance activities across Children's Services.
  • Moderate and quality assure audits completed by managers and practitioners.
  • Evaluate the quality and effectiveness of social work practice against statutory requirements, professional standards, and organizational expectations.
  • Identify areas of good practice and opportunities for service improvement.
  • Gather and incorporate the views and experiences of children, young people, and families into quality assurance activities.
  • Monitor the implementation and impact of improvement actions.

Requirements:

  • Minimum 3-4 years post-qualification experience as a Social Worker.
  • Significant experience within Children's Social Care Services.
  • Experience undertaking audits, practice evaluations, or quality assurance activities.
  • Experience supporting practice improvement and service development initiatives.
  • Social Work Degree, DipSW, CQSW, or equivalent recognized social work qualification.
  • Registration with Social Work England.
  • Evidence of continuing professional development.
Additional Information

  • Working hours: 36.5 hours per week
  • DBS required.
  • Location: One Avenue Road, Aston, Birmingham, West Midlands, B6 4DU, United Kingdom
  • Work pattern: 2 days in the office (Monday and Thursday) mandatory, 3 days remote (the number of days may vary)
  • Payment schedule: Bi-weekly
  • The role closes on 12th August 2026, apply ASAP.


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