Intern - Claims Training

At EMC, we’re all about working together to make an impact. As part of our team, you’ll have the opportunity to grow, contribute, and gain experience that matters. We strive to be caring leaders, close partners, and responsive experts—always supporting each other to do our best work. Join us, and let’s improve lives together.

**This position is eligible to work from home anywhere in the United States**

Essential Functions:

• Assist with development and maintenance of Claims training materials, job aids, and learner resources.
• Help review and update existing training content to ensure accuracy and consistency.
• Develop microlearning or Claims IQ-style learning resources.
• Review, audit, and update the Claims Training SharePoint site to ensure resources, links, and training materials remain accurate, current, and aligned with business processes. Identify outdated information and recommend improvements to site organization and usability.
• Participate in project meetings with Claims leaders, subject matter experts, and training team members.

Education & Experience:

• Preferred major/area of study: Learning & Development, Education, Art, Graphic Design, Insurance/Risk Management, Human Resources
• College freshman or above, with a minimum 3.0 GPA

Knowledge, Skills, & Abilities:

• Strong written and verbal communication skills.
• Strong attention to detail and organizational skills.
• Proficiency with Microsoft Office products, including PowerPoint, Word, and Excel.
• Familiarity with SharePoint, Microsoft 365, or learning management systems.
• Interest in insurance, training, instructional design, or employee development.
• Ability to work independently and collaboratively in a virtual environment.

Our employment practices are in accordance with the laws that prohibit discrimination due to race, color, creed, sex, sexual orientation, gender identity, genetic information, religion, age, national origin or ancestry, physical or mental disability, medical condition, veteran status, active military status, citizenship status, marital status or any other consideration made unlawful by federal, state, or local laws.

All of our locations are tobacco free including in company vehicles.

About Us

Why should you choose to apply for a position at EMC? We can give you plenty of reasons why EMC is a great place to work:

• More than 105 years of financial strength and stability
• Named a five-star insurance carrier by Insurance Business America
• Two-time recipient of the Best Practices Award of Excellence from the Independent Agents & Brokers of America
• Multiple locations recognized as Top Workplaces based solely on team member feedback
• Corporate culture that engages and empowers team members to achieve their best
• Outstanding benefits with life, medical, dental, vision and prescription drug coverage
• Competitive paid time off plan and a full day of volunteer time off annually
• Financial incentives, including a 401(k) plan match, pension plan, OneEMC bonus plan and recognition and anniversary awards
• Professional development and growth opportunities, including tuition reimbursement
• Wellness initiatives to improve team member well-being and reduce health insurance costs
• Flexibility to dress for your day and opportunities for alternative work arrangements

EMC complies with labor law requirements. View the federal and e-verify labor law posters.

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