Internal Communications Manager, GIS Global

Job Description

The Role Internal Communications Manager, Gastrointestinal Solutions (GIS), Global, will be allocated in the Global Internal Communication Center of Excellence and play a vital part in contributing to its success. It will execute best-in-class internal communication activities for the GIS Division, which accounts for approximately 70% of global revenue (roughly $5 billion USD). Develops and orchestrates a wide range of communications content and materials; utilizes various communications platforms, channels, and tools; and monitors communications for optimization and effectiveness. This includes, for example, planning and implementing internal news publishing, town halls, roundtables, online employee events (“Olympus Exchange” events), and other employee and leadership communication. The role will partner closely with the Global GIS Business Partner, ensuring consistent messaging and high-quality outputs.

The role applies best-in-class editorial standards, embraces new ways of working, and actively leverages AI tools for content creation or self-management. It provides a profound understanding of our strategic direction and the GIS division.

The role plays a key part in supporting the company’s strategic direction, builds trusted relationships with senior and cross-functional stakeholders, and provides coaching and guidance that helps more junior communications colleagues grow. It may also support other areas of the Communications organization in cross-functional efforts and initiatives

Job Duties

• Plan and execute internal GIS-related employee and leadership communication activities, defined by the Global GIS Business Partner.
• Serve as a subject matter expert and trusted advisor to the Global GIS Business Partner, senior leaders, and cross-functional stakeholders by assessing communication needs, identifying risks and opportunities, and recommending effective approaches.
• Lead the development of executive and employee communications, including leadership messages, strategic narratives, speeches, talking points, presentations, FAQs, intranet content, enterprise social media, videos, and other materials for global audiences.
• Lead communications for high-visibility global forums and events, including town halls, roundtables, and Olympus Exchange events, establishing the strategic approach and coordinating stakeholders, content, delivery, and follow-up.
• Exercise independent judgment in selecting communication channels and tactics, partnering with channel experts as needed to optimize reach, accessibility, audience experience, and business impact.
• Establish and continuously improve editorial standards, operating procedures, templates, and governance mechanisms that promote on-brand, consistent, efficient, and high-quality communications across the function.
• Use qualitative feedback, engagement data, and channel metrics to evaluate program effectiveness, advise stakeholders, identify improvement opportunities, and adjust communication strategies.
• Serve as a trusted communications advisor to senior leaders, subject matter experts, and global cross-functional partners, driving alignment across complex priorities by providing strategic counsel, influencing decision-making, and developing communication strategies that enhance employee understanding, engagement, and commitment to business objectives.
• Provide functional leadership, coaching, and quality oversight to less-experienced communications colleagues, sharing expertise and enabling them to take on increasing levels of complexity and responsibility.

Job Qualifications

Required:

• University degree in Communications, Public Relations, Journalism, Business, Economics, or a related field.
• English is a must-have skill, and bilingual skills are advantageous.
• A minimum of 8 years’ experience in communications, ideally in medtech and an international environment.
• Demonstrated experience managing senior and cross-functional stakeholders in a global, cross-cultural environment, including consulting, influencing, resolving competing priorities, and building alignment.
• Experience coaching, mentoring, or informally developing junior colleagues, with a record of providing feedback and building capability.
• Editorial and internal channel management experience. Change communications experience is a plus.
• Experience in working with agile methods.
• Deep understanding of the M365 environment.
• Exceptional verbal and written communication skills. Must thoroughly understand developing/editing content for various audiences and channels.
• Solid project management and attention to detail.
• Ability to confidently provide communications consultation to various stakeholder groups.
• Familiar with the Olympus business, narrative, and internal communication tactics.
• Strong stakeholder management; ability to work cross functionally with a collaborative and team-oriented style; and ability to work effectively with all levels of the organization.
• Global collaboration will require flexibility and a willingness to work non-core hours.
• Willingness to embrace ambiguity and work effectively in uncertain environments.