International Product Manager

This is a replacement contract for a maternity leave. A permanent position may be considered afterwards, depending on business needs and available opportunities.

SD Worx is a leading European provider of Payroll & HR services with global reach. We have offices across Europe and in Mauritius. Our purpose is to bring people solutions to life, enabling organisations of all sizes to turn Human Resources into a source of value for both the business and its people.

Our people solutions cover the entire employee journey – from getting people paid to attracting, rewarding and developing talent.

About the role:

As an International Product Manager - Market Readiness Programme, you will play a key role in driving the successful implementation and adoption of strategic digital initiatives and transversal capabilities across our markets.

You will translate strategic priorities into structured, executable programmes, bringing together the different capabilities required to deliver a successful end-to-end customer experience. Working across Experience, Enablement and Engagement, as well as Product, Technology, Content, Communication, Service and Data teams, you will ensure that all the necessary elements are in place for markets to move from strategy and development towards implementation, adoption and measurable business value.

Your role will be to connect the dots between central initiatives and local market execution. You will coordinate programme plans, identify dependencies, clarify responsibilities and ensure that markets have the right products, processes, content, communication, training and operational support to successfully implement new capabilities.

A key part of your contribution will be to look beyond individual deliverables and ensure that all capabilities come together into a coherent market proposition, grounded in customer needs, user journeys and the intended end-to-end experience.

You will act as a central coordination point, maintaining an overview of progress, risks, dependencies and readiness while keeping teams aligned and focused on delivery. Through structured rollout planning, stakeholder collaboration and continuous learning, you will help ensure that strategic initiatives translate into successful market implementation, customer adoption and tangible business outcomes.

Which tasks can you expect?

Programme management and delivery coordination

• Translate strategic priorities into structured programmes with clear workstreams, milestones, dependencies and deliverables.

• Coordinate execution across multiple teams, functions and markets, ensuring activities are aligned and progressing towards shared objectives.

• Maintain an overall view of programme progress, following up on risks, blockers, dependencies, decisions and outstanding actions.

• Establish clear ownership, responsibilities and accountability across the teams involved.

• Turn strategic direction into concrete actions and maintain momentum from initial planning through market readiness, rollout and execution.

• Ensure relevant stakeholders have visibility of progress, priorities and required decisions.

Market readiness and implementation planning

• Assess the readiness of markets to implement and scale new digital capabilities and strategic initiatives.

• Identify gaps and dependencies across Product, Content, Communication, Training, Service, Data, Processes and local operational capacity.

• Coordinate the actions required to address readiness gaps and ensure markets have the necessary capabilities in place before rollout.

• Support markets in moving from individual initiatives towards an integrated and coordinated implementation approach.

• Help markets understand the complete customer and business proposition, the local capabilities required and the changes needed to realize its intended value.

• Develop and apply market-readiness frameworks, criteria and checklists to support consistent implementation across markets.

End-to-end orchestration and cross-functional alignment

• Connect the different capabilities required to deliver a coherent end-to-end customer experience across markets.

• Bring together the capabilities that support the experience behind the scenes, including platforms, processes, data, service and automation, with those that bring it to life for customers through content, communication, enablement and activation.

• Work closely with Experience and User Journey teams to ensure market-readiness plans reflect customer needs, key journey moments and the intended end-to-end experience.

• Translate transversal strategies and capabilities into clear market-readiness requirements, frameworks and implementation criteria.

• Identify dependencies between central teams and local markets, ensuring that all required elements are aligned and ready for implementation.

• Facilitate collaboration across Experience, User Journey, Enablement, Engagement, Product, Service, Content, Data and market teams.

Rollout, adoption and value realization

• Coordinate rollout planning and activation with markets and relevant central teams, ensuring clear operational ownership, documentation and support are in place for implementation and handover.

• Define success measures that connect programme delivery and rollout with customer experience, adoption and business outcomes.

• Follow up on implementation progress, adoption levels, customer feedback and business impact.

• Capture learnings from initial rollouts and translate them into improvements for subsequent markets.

• Ensure that market feedback and customer insights are incorporated into the continuous improvement of both the proposition and the overall rollout approach.

• Help ensure that strategic initiatives deliver sustainable value beyond initial implementation.

Stakeholder management and programme governance

• Bring together central teams, markets and relevant business stakeholders to maintain alignment and drive collective progress.

• Facilitate collaboration and decision-making when priorities, responsibilities or dependencies cross team boundaries.

• Prepare programme updates, status reports, risks, dependencies and key decisions for governance forums.

• Make customer impact, business value and market readiness visible in programme discussions and decision-making.

• Proactively identify misalignment or delivery risks and facilitate the actions needed to keep programmes on track.

What do you have to offer?

• At least five years of experience in programme management, market readiness, business transformation, digital delivery or cross-functional implementation.

• Strong experience coordinating complex initiatives involving multiple teams, markets, workstreams and interdependent deliverables.

• The ability to translate strategic priorities into structured programmes, actionable plans and concrete execution.

• A strong understanding of change management, adoption and operational readiness, with experience preparing organizations and markets for new capabilities or ways of working.

• Experience connecting customer experience, user journeys and business objectives with practical market implementation.

• The ability to work comfortably across Product, Technology, Experience, Content, Communication, Enablement, Engagement, Service, Data and local market teams.

• Strong stakeholder management, communication and facilitation skills, with the ability to bring different perspectives together and drive alignment.

• A structured, pragmatic and action-oriented mindset, with the ability to maintain the overall programme view while ensuring concrete follow-up and delivery.

• Strong organizational skills and the ability to manage multiple priorities, dependencies and stakeholders in a dynamic environment.

• A strong customer and business-value orientation, with the ability to look beyond individual deliverables and connect them into a coherent market proposition.

• Confidence in driving progress and facilitating decisions in complex, cross-functional environments, even when not all stakeholders report directly to you.

• Fluent communication skills in English. Spanish or another European language is a plus.

• Experience working in an international or multi-market environment is an advantage.

What do we have to offer?

🏝️ Comprehensive training and development programs.

🏝️ Flexible working schedule.

🏝️ Private medical insurance 100% covered by SD Worx.

🏝️ 25 vacation days.

🏝️ 18 hours for personal matters.

🏝️ Reduced summer hours: 36 hours instead of 40 per week, for 4 weeks (to be chosen in July or August).

🏝️ Cobee flexible retribution options: meals, transportation, etc.

🏝️ Laptop and equipment provided.

🏝️ Workation: possibility to work from abroad (where SD Worx has legal entity, up to 4 weeks per year).

🏝️ Learning opportunities: language courses (as per availability), individual training bonus, an individual development plan, and professional training.

🏝️ Career growth: whether you want to become more of an expert in your field or want to expand your knowledge more horizontally, there is always room to grow within SD Worx!

Salary range information will be shared with candidates during the initial interaction with the Talent Acquisition team, either by phone or email.

Why Join SD Worx?

From many places, we work as one, moving from better to best together.