International Training Specialist

About the role

Working closely with the International Training Director and country Clinical Trainers, you will support the delivery of training across Europe, the Middle East, Africa, Asia-Pacific and Latin America.

You will become a central point of contact for training materials, digital resources, activity tracking and practical device support. As your expertise develops, you will also deliver device demonstrations and support practical sessions in the markets.

The role works closely with Medical Affairs, the KOL Manager, Marketing Events and IT. It does not include line management of country Clinical Trainers.

What you will do

Support practical training and device demonstrations

• Complete internal training on Neauvia’s energy-based devices, including Zaffiro, Plasma IQ, Sectum, LaserMe and EpilMe.
• Progressively deliver device demonstrations and practical sessions during training programmes, workshops and, when needed, customer visits.
• Support Clinical Trainers and provide practical training coverage in markets without a local trainer or when additional support is needed.
• Follow protocols validated by Medical Affairs and help maintain consistent training messages across markets.
• Collect questions, objections and technical feedback from the field and share them with the relevant teams.

Maintain digital learning resources and training materials

• Upload, organise and update learning content on Neauvia Channel and SharePoint, including guides, recordings, demonstrations and assessments.
• Coordinate translations across our training languages and maintain clear version control.
• Format materials using company templates and build quizzes from content validated by Medical Affairs.
• Record short device demonstration videos to support digital learning.

Coordinate the webinar programme

• Maintain the annual webinar calendar and manage invitations and technical preparation.
• Coordinate speaker briefings, rehearsals and follow-up in close collaboration with the KOL Manager.
• Support the promotion of customer-facing webinars through distributors.
• Publish recordings and report on attendance.

Track activity and provide useful reporting

• Maintain training trackers, Clinical Trainer activity logs and agreed KPIs.
• Prepare dashboards covering attendance, assessment results and training activity.
• Deliver regular reporting to the International Training Director and country General Managers.

Event logistics remain with Marketing Events, KOL relationships with the KOL Manager, and scientific content creation and validation with the International Training Director and Medical Affairs.

What you bring

• A relevant professional qualification, such as aesthetician, aesthetic nurse or equivalent, enabling you to perform energy-based device treatments in accordance with applicable local requirements.
• Relevant experience in training, training coordination, clinical support or application support, typically 1–3 years, ideally within medical aesthetics, pharmaceuticals or medical technology.
• Fluent English plus at least two of French, Italian, Spanish or Portuguese.
• Availability for approximately 35% international travel, including occasional weekends.
• Strong organisational skills and the ability to manage several activities and deadlines.
• Good working knowledge of Microsoft 365, particularly Excel, Teams, SharePoint and PowerPoint.
• Confidence communicating with different audiences and a willingness to develop practical device expertise.

Experience with energy-based devices, professional demonstrations, learning management systems, video creation or training material design would be an advantage. Arabic or Polish language skills would also be valuable.

How you work

You take initiative, anticipate problems and follow through on commitments. You enjoy helping others learn and can bring structure to a fast-moving environment.

You collaborate effectively across functions and cultures, communicate with diplomacy and remain flexible when travelling or working across time zones.

What success looks like after six months

• You can independently demonstrate the main energy-based devices following internal training.
• You have supported practical training in at least one market without a local Clinical Trainer.
• You independently coordinate the webinar programme with the KOL Manager, from invitations through to publication of recordings.
• Digital learning resources are available in at least five languages.
• Monthly training reporting is delivered consistently to country General Managers.