Overview
Qualifications
Excellent listening, retention and note taking skills to maintain a high level of accuracy
Ability to concentrate, stay detached from the conversation, and always remain neutral and objective
Ability to quickly establish personal credibility
Ability to follow client's instructions closely
Ability to explain certain cultural concepts to avoid miscommunication with the permission or at request of the client
Ability to read and write Chinese character is a must
B2 CEFR English Level bilingual with other required languages
Able to work from home on a permanent basis
Responsibilities
Provide language interpretation from one language to another for individual with language barrier to understand and communicate to each other
Handling telephone or video calls on demand and renders meaning of conversations in the consecutive mode of interpretation between speakers of English
Processes information quickly and concisely, recognizes sensitive cultural differences, and is always professional and courteous
The interpreter will use appropriate industry terminology and understand common industry procedures and practices. The calls may involve simple or complex, non-technical or technical subjects in Healthcare, Government, Insurance, Finance, Utilities, Travel and Hospitality, 911 emergency services, Law Enforcement, Courts, and General Business.