Inventory Manager (18-Month Contract)

About Us

Have you ever wondered why we rely on harmful chemicals and artificial ingredients to maintain our body’s health? We have. After years of battling on-and-off tonsillitis, our founder Carly Stein finally found relief in an ingredient called propolis: a combination of tree and plant resin created by bees to protect the hive. We aren’t just creating cleaner alternatives to the traditional medicine cabinet; we’re creating all-around cleaner products. Period. We merge modern science with natural medicine to prove that clean medicine can actually work. We believe that today’s most common health problems can be solved with better-for-you ingredients found right in nature. We source the highest-quality, humane ingredients, and we never water them down with artificial extras. We care about the world around us and the people in it. It’s what drives our entire brand. We don’t just care because it’s cool; it's our genuine belief that our products empower you to take your health into your own hands. We’re all better human beings when we feel our best, right?

About the Role

Beekeeper’s Naturals is looking for a hands-on, analytical leader to join our team as an Inventory Manager for one of the fastest growing better-for-you wellness brands in the CPG space. You will own the accuracy, health and availability of our inventory across our entire network, supporting our Operations department by managing inventory at our 3PL partners, supporting supply planning with our co-manufacturers, and investigating and resolving inventory discrepancies. Our products move from co-manufacturers to 3PL warehouses in the US and Canada and out to customers across DTC, Amazon, Walmart.com, TikTok Shop and retail, and you will be the person who knows where every unit and lot is, why the numbers don’t match, and what we need to build next.

As our network has grown to multiple 3PLs, contract manufacturers (CMOs) and sales channels, we have expanded this role beyond day-to-day inventory control. With routine reconciliations now largely automated, this role focuses on owning reconciliation results, CMO inventory management, 3PL transfers and inventory KPIs. The goal is simple: more accurate inventory, fewer write-offs, a faster and cleaner month-end and year-end close, and product in stock where our customers need it.

The ideal candidate has 4+ years of inventory management or supply planning experience, preferably in CPG, food, or natural health products. They have managed inventory across multiple 3PLs and co-manufacturers, are an expert in NetSuite (or a comparable ERP) and advanced Excel, have reconciled inventory across marketplace channels such as Amazon and TikTok Shop, and are comfortable owning month-end inventory close. They are someone who thrives in a fast-paced, growing environment, takes ownership with minimal direction, and can dig into a variance until they find the root cause. Along with this, they should have strong attention to detail, excellent communication skills and the ability to work effectively in a remote environment.

We are creating clean, effective products powered by the beehive and backed by science. You can help us do it.

Key Duties & Responsibilities

Inventory Management & 3PL Oversight

• Own inventory accuracy and health across our 3PL and fulfillment network, and marketplace fulfillment centers (Amazon FBA US/CA, Walmart.com, TikTok Shop) and Walgreens consignment
• Serve as the day-to-day inventory point of contact for 3PL partners; manage receiving, cycle counts, physical counts, holds, and inventory status (sellable, damaged, QA hold, Off Site)
• Plan, create and execute inventory transfers between 3PLs, CMOs and marketplace fulfillment centers, including Amazon and TikTok replenishment shipments; ensure transfer orders are shipped, received and closed in NetSuite on time
• Monitor lot codes, expiry dates and aging inventory; drive FEFO rotation and flag short-dated or slow-moving stock for action before it becomes a write-off
• Lead consistent, ongoing cleanup of obsolete, expired, short-dated, damaged and quality-hold inventory: maintain the month-end Off Site & QA Issues report, drive timely disposition decisions (rework, destroy, move) with Quality and Operations, and make sure write-offs are booked and documented so quality holds don’t sit unresolved
• Track and report 3PL shrink, damages and KPIs (inventory accuracy, receiving and dock-to-stock times), and hold partners accountable to SLAs

CMO Inventory Management & Reconciliation

• Manage and track raw material, packaging and finished goods inventory held at our contract manufacturers (CMOs); reconcile component consumption, yields and finished goods output against work orders and BOMs
• Perform regular inventory reconciliations with each CMO, comparing NetSuite to CMO counts and reports, and resolve variances such as unreported consumption, scrap and yield loss
• Coordinate with CMOs on component availability and production timing, flagging shortages, excess or aging components early
• Issue and track inbound POs and work orders; monitor & verify inbound shipments and track variances to resolution.

Discrepancy Investigation & Reconciliation

• Lead month-end inventory reconciliations for every channel and location, comparing NetSuite to 3PL and marketplace reports (Mainchain, Pattern, RJW, Seller Central, Walmart, TikTok, Walgreens)
• Oversee and continuously improve our automated reconciliation cadence (daily lot code recs between NetSuite and 3PL systems, cycle counts of high-velocity and high-value SKUs, and month-end recs for every location) so variances are caught and resolved in-month rather than at year-end
• Investigate variances to root cause, such as timing differences, committed stock, misallocated or unbooked 3PL adjustments, lot code mismatches, and receiving errors, and document findings
• Prepare and book inventory adjustments in NetSuite with the correct reason codes and supporting documentation, partnering with Finance on month-end close
• File and manage claims and disputes for short shipments, damages and lost inventory with carriers, 3PLs and marketplaces, and collect all required documentation
• Plan, coordinate and support the year-end physical inventory across all locations (3PLs, CMOs and consignment): set count schedules and cut-off procedures, align with Finance and auditors, oversee or attend counts, reconcile count results to NetSuite, and book final adjustments

Order Execution & Marketplace Replenishment

• Plan and create replenishment shipments for Amazon FBA (US and Canada), Walmart.com and TikTok Shop, including monthly Amazon planning, shipment creation in Seller Central, labels and kit build requirements
• Create and receive POs, work orders, kit builds and outsource POs in NetSuite, and maintain the purchase order tracker
• Monitor and resolve connector errors between NetSuite and our sales channels so orders and inventory flow correctly

Systems, Reporting & Process

• Maintain inventory data integrity in NetSuite, including items, lots, locations, transfer orders, work orders and kit builds
• Build and own inventory reporting: on-hand by location, weeks of supply, aging, shrink and variance trends
• Define, own and report inventory KPIs, such as inventory accuracy, shrink, reconciliation variance (units and $), aged and obsolete inventory, and on-time month-end close, and drive actions to improve them
• Write and maintain inventory SOPs and work instructions, and look for opportunities to automate recurring reconciliations and reporting
• Provide day-to-day direction to our Operations VA (dotted line) on inventory support tasks
• Other ad-hoc tasks as required

Job Requirements

• 4+ years of experience in inventory management, inventory control or supply planning, ideally in CPG, food, or natural health products
• Proven experience managing inventory across multiple 3PLs and co-manufacturers
• Experience planning and coordinating physical inventory counts across multiple sites
• Advanced NetSuite (or comparable ERP) experience, including inventory adjustments, transfer orders, work orders and lot tracking
• Advanced Excel skills (pivot tables, XLOOKUP/INDEX-MATCH, large data sets); comfort with Google Sheets
• Experience using AI to build, maintain and improve automated inventory reconciliations, tools and reporting
• Track record of investigating and resolving inventory discrepancies and owning month-end inventory reconciliation
• NetSuite experience in a CPG environment, including reconciling inventory across marketplace and retailer channels (Amazon Seller Central, Walmart, TikTok Shop, Walgreens), is strongly preferred; EDI (SPS Commerce) experience is an asset
• Working knowledge of supply planning concepts: weeks of supply, safety stock, MOQs, lead times, and BOMs
• Experience with lot-controlled and shelf-life-sensitive products, and an understanding of inventory accounting, are assets
• Strong analytical and problem-solving skills, with a root-cause mindset
• Extremely well-organized, able to prioritize multiple ongoing tasks
• Excellent written and verbal communication skills; comfortable holding external partners accountable
• Self-motivated and comfortable taking ownership with minimal direction
• Demonstrated ability to work effectively in a remote environment as this role will require working from home

Location, Comp & Benefits

• This is a full-time, 18-month contract position, with the potential to extend
• This is a fully remote role, with the candidate ideally based in the Greater Toronto Area however, we will also consider candidates located in Ontario
  
• Reporting into the Logistics and Fulfillment, Senior Manager
• Health benefits provided
• RRSP match offered
• Work from home stipend
• Unlimited Time Off
• This posting is for an existing vacancy
• We use AI tools to help screen applications
  

As an equal opportunity employer, Beekeepers' Naturals is authentically committed to fostering a diverse and inclusive workplace. We sincerely believe all applicants, employees, vendors and community members deserve to experience, as a basic and fundamental human right, a genuine sense of belonging and acceptance, so they can both realize their greatest potential and also because, simply put, it's the right thing to do.