Investigative Agent

The Cuyahoga County Board of Developmental Disabilities (Cuyahoga DD) is seeking an Investigative Agent to investigate Major Unusual Incidents (MUIs) and conduct all related follow up in accordance with requirements specified in state rules and Board policies and procedures. The nature of work will include, but is not limited to the following:

• Conduct investigations of assigned MUIs as prescribed by State rules and Board policies and procedures. Conduct investigations of other incidents assigned by the MUI manager and/or MUI Intake coordinator.
• Take actions, as necessary, to protect the health and safety of consumers identified as being at risk as a result of an MUI.
• Maintain a record for each assigned MUI that documents all investigation activities and supports case findings.
• Complete a written investigation report, investigation summary, and other reports/documents as required by State rules and Board policies and procedures for every assigned MUI.
• Complete all investigations, investigation reports, and other documents within timeframes prescribed by State rules.
• Develop and maintain professional and collaborative relationships with providers, law enforcement agencies and others as necessary.
• Testify on behalf of Cuyahoga DD in case proceedings as necessary.
• Perform Waiver administration activities as they relate to the position. Document activities in a manner consistent with DODD requirements.

PERSONAL CONTACTS: Will have contact with provider agencies, other Cuyahoga DD staff, individuals we support, families of individuals, law enforcement officials, and staff of Department of Children and Family Services.

UNUSUAL WORKING CONDITIONS: May be required to respond outside of the Cuyahoga DD normal business hours.

SALARY: The salary listed in the header is the base salary for all positions in this Pay Schedule. It is important to understand that the actual starting salary will be determined based on many factors including the breadth and depth of the knowledge, skills, education and experiences brought by the candidate. Also, it is Cuyahoga DD’s intent to pay each employee a salary that is reasonable and competitive based on the market rate for the position, while also considering not only internal equity but also the budgetary constraints.

BENEFITS: The Cuyahoga DD is a mission-driven organization. Attracting, retaining, and developing great talent is fundamental to achieving the Board’s mission. We are committed to equal opportunity in all aspects of employment, including the way we compensate our employees. Our Employee Value Proposition (EVP) includes not only pay, but non-cash compensation such as extensive paid time off, flexible work schedules, outstanding healthcare benefits as well as free dental, vision, and life insurance. We also have a fantastic pension plan through the Ohio Public Employees Retirement System. If that wasn't enough, you will have the opportunity to work in an outstanding work environment as part of a multidisciplinary group of professionals.

All newly hired employees in this position walk through the door earning:

• Over 40 paid days off a year, including holidays.
• Hybrid Work Schedule - Some remote work permitted.
• A great government Pension through Ohio PERS.
• Low Cost Major Medical insurance.
• Free Dental, Vision and Life Insurance.
• Professional Development Reimbursement each year.
• Membership dues reimbursement each year.
• Working here qualifies for the Public Service Loan Forgiveness program.
• Flexible Spending Account.
• Mileage Reimburse for driving during the day (less a typical commute to/from office).
• Tuition Reimbursement, and so much more.

If you would like a much more comprehensive look at the benefits package, click HERE to download a pdf with more detailed information.

REMOTE WORK: Our positions are not 100% remote. There is an onsite expectation for all of our positions.

QUALIFICATIONS:

• Bachelor’s degree in a social service or law enforcement field.
• Three years’ experience in social work or conducting criminal or administrative investigations.
• Eligibility for DODD certification with certification occurring within state statute timelines. (May be obtained after hire.)
• Valid state of Ohio driver's license and continued maintenance of excellent driving record.

APPLICATION DEADLINE: Open until filled.

APPLICATION PROCEDURE:

• EXTERNAL APPLICANTS: Click apply on this posting and follow the instructions to setup your personal profile by answering a series of questions, upload your resume, and perhaps a cover letter that outlines your interest in this position. The first time you apply on this system, as soon as you enter your email, the system will send you a message asking you to create your initial password. Pause and complete that step before completing the application process. Within a few moments after applying, you will receive a confirmation of receipt by email. If you do not receive that email, check your spam folder. For any further questions about the application process, see the FAQ link below in the summary section. VIDEO TUTORIAL: For a full step by step tutorial on how to apply on this career portal, click HERE.

• CURRENT EMPLOYEES: Make sure you are logged into UKG. Under MY CAREER you can click SEARCH FOR JOBS to apply. Do not apply through the Cuyahoga DD career webpage. You must apply from within your UKG software. If you need help, contact Human Resources.