IRB Operations Specialist 1 (Remote)

About WCG

WCG delivers transformational solutions that accelerate clinical research and advance human health. We serve the experts, innovators, and pathfinders on the frontlines of science and medicine—empowering them to develop breakthrough therapies while ensuring the risks of progress never outweigh the value of human life. Together, we stimulate growth, maximize efficiency, and shape the future of clinical trials.

Why WCG

At WCG, we invest in our people because you are the driving force behind our mission. When you grow, our impact grows. When you thrive, research accelerates. We empower you to build a meaningful career while advancing the work that improves lives.

What we offer:

Comprehensive health and financial protection – Medical, dental, vision, life and disability insurance, 401(k) with company match, and flexible spending accountsResources that support your whole life – Employee assistance programs and work/life balance toolsInvestment in your growth – Referral bonuses, tuition reimbursement, on-the-job training, certification assistance, and continuing education supportTime to recharge – Paid holidays, vacation, and sick timePathways forward – Career development opportunities across One WCG

We practice transparency in everything we do, including compensation. The salary range for this position reflects our commitment to fair, competitive pay based on your qualifications, experience, skills, education, and location. Together, we'll find the right fit for your expertise and our shared mission.

Job Summary

Responsibilities include, but are not limited to supporting data collection, the managementand analysis of documents, client reporting and problem resolution. This position will:

• Support the Board and clients by preparing documents for review in accordance with company policies and regulatory requirements
• Provide accurate document identification and data entry
• Finalize and deliver documents to clients
• Meet assigned metrics around speed and accuracy
• Able to deal effectively with high work volume, rigid deadlines, and frequent changes

Specific job function requirements are outlined on training curriculum and addenda that supports step level 1 development in this position. Each function is made up of multiple duties. Specific criteria have been attributed to each duty to measure proficiency. As proficiency is proven in each duty, additional duties will be assigned for learning. ESSENTIAL DUTIES/RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The accountabilities listed below are representative of the knowledge, skills, and/or ability required.

• Ability to maintain and promote positive working relationships with clients (internal and external) by providing timely and professional service to their needs within the scope of company mission and accompanying regulations
• Maintain close attention to detail
• Ability to proof-read and detect errors in typing, spelling, grammar, syntax, and punctuation
• Ability to read and interpret documents such as protocols for clinical investigations, medical, literature, safety rules, operating and maintenance instructions
• Ability to set priorities and manage time effectively
• Accurately and completely enter information in a database system
• Contribute to a positive team environment through collaborative engagement with others
• Resolve questions and problems effectively
• Communicate to obtain information or clarify requests
• Mentor team members by teaching procedures, monitoring, and proofing work, and providing constructive feedback as needed or requested
• Is able to assist others across Operations, as needed. This may include overtime requests, training support, etc.
• Professional/oral written communication skills
• Independent worker
• Accountable for self-metrics
• Attendance and punctuality are essential functions of the position.
• Other duties as assigned by supervisor. These may, on occasion, be unrelated to the position described here.

EDUCATION REQUIREMENTS:

• Bachelors or Associates Degree preferred, or a combination of equivalent education and experience

QUALIFICATIONS/EXPERIENCE:

• Two+ years of experience working in an office setting where proofing documents and attention to detail are essential elements of your job requirements
• Must have strong analytical skills with a high degree of accuracy in work
• Advanced knowledge of Microsoft Word, Excel, Outlook, Databases and Adobe
• Knowledge of FDA regulations as they relate to research (preferred)
• Must be able to maintain confidentiality
• Experience working with medical terminology (preferred)
• Ability to work independently, utilize discretionary judgment, and be a pro-active team player
• Exhibit excellence in:
  • Communication - Proficient verbal and written communication skills. Willingness to share and receive information and ideas from all levels of the organization in order to achieve the desired results.
  • Customer service- understanding the importance of meeting client requests and adapting to changing needs
  • Teamwork - Commitment to the successful achievement of team and organizational goals through a desire to participate with and help other members of the team

TRAVEL REQUIREMENTS: 0% - 5% Physical and Sensory Requirements:The physical and sensory requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be offered to individuals with disabilities to assist in performing the essential functions of the position. Work activities involve light to moderate physical effort (for example, sitting in one place for extended periods of time, standing, walking, bending, lifting lightweight objects, intermittent to sustained periods of keyboarding). Majority of time is spent in a seated position with frequent opportunity to move about at will. Activities require a variety of easy muscle movements. Work activities involve a frequent need to concentrate on a variety of sensory inputs for moderate to lengthy durations at a time requiring diligence and attention to interpret effectively. There will be a need to attend to single or simultaneous tasks where accuracy of details is important. The need for detailed and precise work is high.Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Position Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms.

Pay Range

USD $19.50 - USD $28.10 /Hr.

EEOC Statement

WCG is proud to be an equal opportunity employer – Qualified applicants will receive consideration for employment based on merit and without regard to race, color, national origin or ancestry, religion or creed, sex, sexual orientation, gender expression, gender identity, age, marital status, family or parental status, disability, genetic information, citizenship, veteran status, or any other legally recognized basis or status protected by federal, state, or local law. WCG complies with the Vietnam Era Veterans' Readjustment Act and Section 503 of the Rehabilitation Act. We promote a "One WCG" culture where all are welcome, respected, valued, and empowered to make a difference every day to advance clinical research.