IT Administrator - Philippines

IT Administrator - Philippines Be Part of Something Exceptional – Join ThirdEye Consulting in the Philippines as a Developer! ThirdEye Consulting – Where Technical Ambition Meets Real-World Impact ThirdEye Consulting is a top-tier Data & AI consultancy, and yes, we're Salesforce partners too, but that's just one part of a much bigger story! We specialise in delivering high-impact, complex transformation programmes for ambitious clients. We help forward-thinking organisations tackle serious technical debt, drive their AI agenda, and unlock what's often their most undervalued asset: clean, connected data. As registered partners across multi-cloud providers, we're genuinely technology-agnostic. We choose what's right for the problem, not what's convenient. AI isn't a bolt-on here. It's woven into how we work, how we deliver, and where we're headed. We have a dedicated AI Innovation team with a real budget, genuine freedom to explore emerging tools, and the kind of open, curious culture that attracts sharp people and keeps them. You'll be working alongside some of the best technical minds in the industry and you'll have the space to grow alongside them. This is a rare combination: the security of a growing, commercially successful consultancy, with the innovation agenda and agility of a company genuinely at the frontier. Here, cutting-edge isn't an aspiration, it's the standard we hold ourselves to every day. You'll get hands-on with the latest technology, help shape the direction of client programmes, and be part of an AI journey, without the risk of being left behind by it. If you're technically curious, energised by complex problems, and ready to do your best work, this is the place. You Will Do We're seeking a skilled IT Administrator to join our team. You'll be crucial in maintaining ThirdEye’s internal tech stack. You will be working with all of ThirdEye’s team members across the Philippines & UK providing IT support, device management, and support for our cloud infrastructure. It will be your responsibility to ensure all devices and cloud infrastructure meets ThirdEye security regulations. Cloud Management Manage Google Workspace accounts, groups, permissions, and security settings. Onboard new starters and deactivate departing users in line with our access and offboarding policies. Give employees access to the applications required for their role, with the correct level of permission. Maintain and troubleshoot SSO integrations between Google Workspace and ThirdEye’s cloud applications, such as Jira, Confluence, 1Password, and Lucidchart. Where supported, maintain automated user provisioning and deprovisioning for connected applications. Review user access regularly and remove unnecessary, outdated, or excessive permissions. Maintain an accurate record of company applications, account owners, licences, and access requirements. Device Management Enrol company devices in our device management tooling and assign them to the correct employee. Maintain an accurate device inventory, including ownership, serial numbers, status, and lifecycle history. Configure devices to meet company security standards, including encryption, screen-lock settings, software updates, and endpoint protection. Monitor device compliance and resolve missing updates, security issues, or failed management checks. Deploy approved applications and security settings through our device management tooling. When an employee receives a replacement device, remove the old assignment and enrol the new device correctly. Securely wipe returned devices during offboarding, remove activation locks and personal accounts, and prepare the devices for reuse or disposal. Respond to lost or stolen device reports by protecting company data and updating the asset record. Compliance & Regulatory Responsibilities Administer our compliance tooling and keep its integrations, automated checks, and evidence collection working correctly. Maintain compliance policies, including review dates, version updates, approvals, and employee acknowledgements. Monitor completion of mandatory compliance training and follow up on overdue assignments. Work with internal control owners to collect evidence and keep compliance records accurate and up to date. Identify failed controls or missing evidence, assign follow-up actions, and track them through to resolution. Support the internal compliance team with audits and applications for new company certifications and accreditations. Prepare reports showing training completion, control status, outstanding risks, and remediation progress. Help employees understand their technical compliance responsibilities and complete required actions within our compliance tooling. Salesforce support Provide first-line support for Salesforce users and investigate access, configuration, and data issues. Manage Salesforce users, licences, permission sets, and access requests. Learn how ThirdEye’s Salesforce environment and business processes work. Make small, low-risk configuration changes under guidance, such as reports, dashboards, fields, page layouts, and Flows. Test and document changes before they are released. Escalate complex development, integrations, and production issues to the Salesforce team. Build Salesforce administration and development skills over time. Who You Are Confident liaising with team members at all levels of seniority in the UK and Philippines Proactive, self-starter At ThirdEye, everyone's welcome. We believe diverse backgrounds make us stronger and life more interesting. If you embody Integrity, Intelligence, and Intestinal Fortitude, you'll fit right in. Even if you don't meet every single point above, we encourage you to apply – we hire people, not just skillsets. If you're inspired, submit your CV today! Locations Philippines Remote status Hybrid Applicant tracking system by Teamtailor