IT Analst

We're Hiring: Remote IT Analyst at Heritage Civil Works Are you an IT wizard with a passion for solving complex problems, enabling brilliant teams, and working from anywhere? At Heritage Civil Works, were on the lookout for a Remote IT Analyst to join our growing technical team. You wont just be fixing tech issues you'll be powering the future of engineering. About Us At Heritage Civil Works, were not just engineers we are innovators shaping the future of industries through advanced modeling, precision testing, and cutting-edge engineering solutions. We specialize in: - Computational Fluid Dynamics (CFD) modeling - Physical modeling and simulation - Custom test hardware development Our clients span industries like pollution control, power generation, aerospace, and biotechnology industries where accuracy, performance, and innovation aren't optional they're everything. What You'll Be Doing As our Remote IT Analyst, you'll play a key role in keeping our digital infrastructure rock-solid and our teams connected, productive, and secure. You'll be the go-to person for everything tech from remote support to system improvements. Here's a snapshot of your day-to-day: - Provide remote IT support to engineering, modeling, and research teams - Troubleshoot and resolve hardware, software, and connectivity issues across distributed teams - Maintain, monitor, and upgrade internal systems, tools, and IT infrastructure - Ensure data security, privacy compliance, and smooth access across platforms and endpoints - Support specialized engineering tools and simulation software (CFD tools, modeling platforms, etc.) - Assist in deploying new technologies, cloud tools, and productivity systems - Collaborate with cross-functional teams to identify tech gaps and implement smarter solutions - Document IT processes, configurations, and standard operating procedures - Perform basic scripting or automation for routine tasks (bonus if you love streamlining!) - Monitor system performance and recommend optimizations to support scalability Who You Are You're not just tech-savvy you're tech-confident. You love solving puzzles, supporting people, and ensuring systems just work. You're self-motivated and enjoy the freedom of remote work, but also thrive in collaborative environments. We are looking for someone with: - 3+ years of IT support or systems analysis experience - Solid understanding of remote IT environments, cloud services (Google Workspace, Microsoft 365, AWS or Azure) - Strong knowledge of data security, VPNs, and endpoint protection - Experience supporting technical software tools, ideally in engineering or scientific environments - Familiarity with remote desktop management, ticketing systems, and monitoring tools - Great communication skills comfortable explaining complex concepts to non-tech teammates - Ability to work independently, manage time well, and prioritize multiple requests - Bonus: scripting skills (Python, Bash, PowerShell) or automation experience Why Join Heritage Civil Works? - 100% Remote Work from anywhere, anytime. We care about output, not where you clock in. - Make an Impact Be part of critical projects that support infrastructure, energy, and global innovation. - Collaborate with Brilliant Minds Our team is made up of engineers, scientists, and creative problem solvers. - Grow With Us Were scaling fast, and you'll have opportunities to shape how we grow our IT landscape. - Work-Life Balance We believe great work comes from people who feel supported and balanced. - Innovative Culture Your voice matters. We encourage new ideas and tech-forward thinking. At Heritage Civil Works, were building more than systems we are building futures. If you're ready to grow your career and make a real difference from wherever you are, apply now.