IT Business Analyst, Branch & Self-Service Access Point

Do you feel at home at the interface between business and IT, and do you quickly identify the key points, even when dealing with complex issues? Would you like to play an active part in shaping the digitalization of our Swiss Post branches and self-service offers? A varied environment awaits you, spanning stable product teams, retail core systems and solutions for our physical access points. You help us to develop sustainable IT solutions for our access points of the future.

How you make a difference

• You actively help to shape your role on our path to stable product teams and work with your team to develop the solutions of the future for our physical access points.
• In doing so, you promote topics such as digitalization, the redesign of the retail core system and self-service solutions.
• In your position in the Informatics/Technology unit, you combine business requirements with IT opportunities.
• As a member of a business-oriented cluster focusing on our Swiss Post branches and self-service solutions, you also support projects and supervise services from the definition of requirements through to implementation.
• You make a targeted contribution to the development of sustainable IT solutions and drive them forward with the relevant contact persons.
• You also take on responsibility for pilot projects and are involved in evaluating innovative ideas.
  

What you have to offer

• You have basic commercial or technical training supplemented by advanced training in information technology or business informatics.
• Several years of professional experience and your enthusiasm for the many different areas of IT have prepared you for this exciting challenge.
• You have experience with agile methods and use them successfully in projects.
• At the same time, you stand out for your ability to tailor communication appropriately to the target audience and can take responsibility for multiple IT services in a complex IT landscape.
• You have a very good spoken and written command of German and English. Each additional national language is an advantage.