IT, Business Systems Analyst 3 - Computer Systems Validation Specialist

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Overview
The IT, Business Systems Analyst 3 reviews, analyzes, and evaluates user needs to create solutions that support overall business strategies. This position documents system/processes requirements, defines scope and objectives, and creates system specifications that drive process improvement and system development and implementation. Incumbents function as a liaison between IT and users and have both business and technical expertise. They will also contribute to moderately complex aspects of a project.

Key Responsibilities Include:

• Plan, develop, execute, and document computer systems validation activities for clinical research applications, including validation plans, test protocols, and reports, consistent with institutional policies and applicable regulatory requirements.
• Work with research teams, system owners, and Research Compliance/HRPP to document system requirements, intended use, acceptance criteria, and validation needs.
• Coordinate validation schedules, risk assessments, and testing with HSIT, ITS, YNHHS DTS, and application owners, including assessment of system changes and maintenance of validation documentation.
• Analyze test results against defined acceptance criteria, investigate deviations, and coordinate corrective actions with technical teams and system owners.
• Develop and maintain validation procedures, workflows, and records to improve consistency, efficiency, and audit readiness. Provide documentation and technical support for internal and external audits.
• Support configuration and testing of electronic data capture and related research applications, and administer Kneat or other designated validation tools.

Required Skills and Abilities
1. Strong analytical, critical thinking, and problem-solving skills.
2. Developed interpersonal, written, communication, presentation, and organizational skills.
3. Proven ability to lead and manage staff.

4. Proven expertise with systems and process analysis methods and techniques.
5. Proven project management skills.
6. Knowledge of commonly used concepts, practices, and procedures.

Principal Responsibilities

1. Perform a diverse range of analytical duties in the development of technology solutions for business processes.
2. Plan, organize, and define requirements, methods, and end user objectives, coordinate effort with team members, other IT staff, users, and vendors.
3. Interview, analyze, and document end-user processes and systems requirements for enhancement and/or workflow improvements or new system development.
4. Develop and execute system test plans to ensure application performance aligns to specifications.
5. Prepare technical reports, design workflow maps or other documents to facilitate system/s understanding.
6. May lead segments of larger projects, develop trainings, presentations, and communications.

Required Education and Experience

Bachelor's Degree and four years of experience or equivalent education and experience.

Skills and Abilities

Developed analytical, critical thinking and problem-solving skills.

Developed interpersonal, written, communication, presentation, and organizational skills.

Proven ability to lead and manage staff.

Proven expertise with systems and process analysis methods and techniques.

Proven project management skills and knowledge of commonly used concepts, practices, and procedures.

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Background Check Requirements

All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.

Health Requirements

Certain positions have associated health requirements based on specific job responsibilities. These may include vaccinations, tests, or examinations, as required by law, regulation, or university policy.

Posting Disclaimer

Salary offers are determined by a candidate’s qualifications, experience, skills, and education in relation to the position requirements, along with the role’s grade profile and current internal and external market conditions.

The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the position. Employees will be assigned specific job-related duties through their hiring department.

The University is committed to basing judgments concerning the admission, education, and employment of individuals upon their qualifications and abilities and seeks to attract to its faculty, staff, and student body qualified persons from a broad range of backgrounds and perspectives. In accordance with this policy and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.

Inquiries concerning Yale's Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).

Note

Yale University is a tobacco-free campus.

Why Choose Yale?

Working at Yale means contributing to a better tomorrow. Whether you are a current resident of our New Haven-based community—eligible for opportunities through the New Haven Hiring Initiative—or a newcomer, interested in exploring all that Yale has to offer, your talents and contributions are welcomed. Discover your opportunities at Yale.