IT CloudOps Engineer

Organisation/Department

Nemzetközi, globális partnercégünk csapatába keresünk elhivatott CloudOps Engineert. Új munkatársként kulcsszereped lesz a világméretű platformot kiszolgáló, skálázható felhős infrastruktúra tervezésében, automatizálásában és stabil működésének biztosításában. Ha szereted az összetett mérnöki kihívásokat és a gyors tempójú, támogató közeget, itt közvetlen hatással lehetsz a digitális média jövőjére.

Job description

• Automate manual ops tasks to streamline processes and reduce manual effort.
• Identify areas where systems can be improved to increase system reliability and reduce system incidents.
• Manage and support proactive monitoring solutions across the Production environment
• Look for trends and themes in issues reported in Live Applications and facilitate investigations by Developers to avoid repeated occurrences
• Perform actions on the Product codebase (backend/frontend) for real-time diagnosis of major incidents in Live systems
• Perform analysis and reporting on frequently occurring Live problems
• Deliver Tier 3 support for Extreme Reach production infrastructure across a 3-shift rotation (APAC, UK/EMEA, US), providing 24x7 on-call coverage during Weekend & Public Holiday to resolve complex issues to maintain critical service availability and reliability.
• Act as a first responder for infrastructure and production incidents.
• Perform root-cause analysis and prepare incident/RCA reports.
• Implement corrective and preventive actions to avoid recurring incidents.
• Creates and manages Automated Infrastructure solutions. Automated builds and configuration management.
• Assist Developers who are fixing bugs to understand the detail and user scenarios around reported bugs to accelerate triage and fixing
• Understands the fundamentals of large scale on-prem and cloud mission critical systems; networking, security, redundancy, scalability, monitoring, & performance KPIs.
• Fast, adaptable, with a proven ability to integrate and exploit new technologies, PAAS offerings, and API’s

Requirements

• At least 5+ years of hands-on experience with CloudOps/DevOps and tools including GIT, CI / CD environments; designing/writing/delivering system automation
• Strong PowerShell experience, as well as other programming or scripting languages Python, Bash/Shell, Java, JavaScript and/or node.js.
• Experience working with Jenkins, Ansible and Terraform
• Ability to think holistically, putting the customer first for a given project or problem.
• Creative, resourceful, problem solver with an aptitude for systems thinking.
• Strong written and oral communication skills include the ability to communicate complex issues to technical and non-technical staff and management.
• Hands-on experience of AWS preferably in a large-scale enterprise system
• Understanding of Docker & Kubernetes and Container technology
• Knowledge of Monitoring and alerting tools such as Datadog, Grafana, Zabbix
• Knowledge of Log Management tools such as OpenSearch, ELK Stack, CloudWatch
• Understanding of general security architecture and design.
• Understanding of source control and change management.
• Ability to create and maintain technical references for team members through either api integrations or static intranet articles including diagrams, spreadsheets, and checklists
• Ability to prioritize and multitask in a fast-paced environment
• Strong expertise in Linux and Windows Server administration, including troubleshooting complex production issues, performance tuning, patch management, security hardening, and system optimization.

Benefits

• Competitive salary and compensation package
• Flexible, hybrid working model to support a healthy work-life balance
• A diverse, inclusive, and supportive corporate culture where your ideas are valued
• The opportunity to work closely with a global network