IT Continuity Delivery Manager

At FDJ UNITED, we don't just follow the game, we reinvent it.

FDJ UNITED is one of Europe’s leading betting and gaming operators, with a vast portfolio of iconic brands and a reputation for technological excellence. With more than 5,000 employees and a presence in around fifteen regulated markets, the Group offers a diversified, responsible range of games, both under exclusive rights and open to competition. We set new standards, proving that entertainment and safety can go hand in hand. Here, you’ll work alongside a team of passionate individuals dedicated to delivering the best and safest entertaining experiences for our customers every day.

We’re looking for bold people who are eager to succeed and ready to level-up the game. If you thrive on innovation, embrace challenges, and want to make a real impact at all levels, FDJ UNITED is your playing field.

Join us in shaping the future of gaming. Are you ready to LEVEL-UP THE GAME?

The IT Continuity Delivery Manager is responsible for coordinating and driving IT service continuity, disaster recovery and operational resilience activities across OBG.

The role works closely with technology teams, business stakeholders, Risk, Crisis Management, and third-party providers to make sure continuity requirements are understood, plans are in place, recovery tests are completed, and identified gaps are addressed.

This is a delivery-focused role, with a strong emphasis on coordination, stakeholder management and follow-up. You will bring people together, clarify what needs to be done, track progress and help teams resolve issues and deliver agreed actions. You’ll work within OBG’s established continuity policy and framework, keep operational documentation up to date, and propose improvements based on what you learn in delivery.

You do not need to be the technical expert in every area. Instead, you should be comfortable working with technical teams, understanding their requirements and dependencies, and making sure the right activities move forward.

What you’ll do

1. IT Continuity & Disaster Recovery

• Coordinate IT service continuity and disaster recovery activities across technology teams.
• Work with teams to identify critical services, systems, dependencies and recovery requirements.
• Ensure recovery plans are in place, up to date and understood by the relevant teams.
• Coordinate disaster recovery tests, recovery exercises and failover activities.
• Capture lessons learned from tests and incidents and help drive improvements.

2. Delivery & Coordination

• Act as a central coordination point for IT continuity and resilience activities.
• Bring together technical and business stakeholders to agree on priorities, responsibilities and next steps.
• Facilitate meetings and workshops to move activities forward.
• Track plans, dependencies, risks, blockers and actions.
• Escalate significant issues and provide clear updates on progress to management.
• Prepare regular status reports for management and relevant governance forums, covering progress, key risks, blockers and outstanding actions.

3. Governance, Standards & Continuous Improvement

• Ensure IT continuity and resilience activities are delivered in line with OBG's policies, standards, frameworks and requirements.
• Maintain and update IT continuity plans, procedures and supporting documentation.
• Identify gaps in existing processes, policies or frameworks and work with relevant stakeholders to agree and implement improvements.
• Review and update documentation and processes when business needs, technology, systems or requirements change.

4. Critical Services, Dependencies & Recovery Requirements

• Maintain the register linking critical business activities to supporting applications, infrastructure and RTO/RPO targets.
• Collect updates from IT and business teams to keep this information accurate.
• Ensure the register and related recovery information are updated following organisational, business or architectural changes.

5. Third-Party & Supplier Continuity

• Work with relevant teams to understand the continuity arrangements of critical third-party services.
• Identify gaps between supplier commitments and internal recovery requirements.
• Coordinate follow-up actions with supplier owners, Procurement and other relevant stakeholders.

Required Experience & Competencies

Experience

• 8–12+ years of experience in IT governance, IT resilience, IT risk, or service management.
• Proven experience implementing or managing IT continuity frameworks.
• Experience with ISO 22301, ISO 27001, ITIL, or comparable frameworks.
• Experience working in regulated environments is strongly preferred.
• Experience managing cross-functional governance initiatives.

Education & Certifications (Preferred)

• Degree in Information Technology, Engineering, Risk, or related field.
• ITIL certification (preferred).
• ISO 22301 or ISO 27001 certification (preferred).
• Relevant resilience or risk management certifications are advantageous.

We believe talent knows no boundaries. Our hiring process focuses solely on your skills, experience, and potential to contribute to our team. We welcome applicants from all backgrounds and evaluate each candidate based on merit, regardless of personal characteristics as the age, gender, origin, religion, sexual orientation, neurodiversity or disability.

Why work here?

At FDJ UNITED, we don't just follow the game, we reinvent it.

FDJ UNITED is one of Europe’s leading betting and gaming operators, with a vast portfolio of iconic brands and a reputation for technological excellence. With more than 5,000 employees and a presence in around fifteen regulated markets, the Group offers a diversified, responsible range of games, both under exclusive rights and open to competition. We set new standards, proving that entertainment and safety can go hand in hand. Here, you’ll work alongside a team of passionate individuals dedicated to delivering the best and safest entertaining experiences for our customers every day.

We’re looking for bold people who are eager to succeed and ready to level-up the game. If you thrive on innovation, embrace challenges, and want to make a real impact at all levels, FDJ UNITED is your playing field.

Join us in shaping the future of gaming. Are you ready to LEVEL-UP THE GAME?