About Us :
For more than 25 years, ITS Group has been a French ESN specializing in digital transformation, employing around 1,400 employees across 8 agencies in France and 1 in Belgium.
Our expertise: IT infrastructure & operations, cloud & managed services, mobility, workstations & networks, strategy, consulting & AMO, cybersecurity, development of business applications.
ITS Group places its CSR commitment at the heart of its concerns by developing sustainable and responsible digital technology and by promoting the professional and personal development of its employees.
Find out more: www.itsgroup.com
About the Job :
Great assignments await you with our key account clients in rich and varied environments
Our client, a leading organization in the financial sector, is looking for an
IT Continuity E2E Exercise Coordinator to support its Service Availability and Resilience activities.
The mission focuses on ensuring the organization’s ability to react effectively to critical application or datacenter failures by preparing, coordinating and following up end-to-end IT Continuity and Disaster Recovery exercises.
The consultant will work in a multidisciplinary team and collaborate closely with technical teams, application teams, infrastructure stakeholders and continuity contacts in a regulated, business-critical environment.
The consultant will be responsible for coordinating and following up IT Continuity and Disaster Recovery exercises, both at local and group level.
Main responsibilities include:
- Coordinate end-to-end IT Continuity and Disaster Recovery exercises.
- Act as the main contact for several internal teams on IT E2E Exercise topics.
- Prepare exercises with technical and functional stakeholders.
- Identify applications in scope, validators, risks and mitigation actions.
- Validate readiness of recovery components and continuity documentation.
- Support capacity studies for infrastructure components across datacenters.
- Collect and consolidate required input from internal and group stakeholders.
- Help build and maintain the Master Run Book, consolidating actions from all involved teams.
- Facilitate the execution of DR exercises, including occasional night/weekend interventions.
- Produce clear reports after each exercise and follow up on improvement actions.
You have the following skills
Required experience:
- 3 to 5+ years of relevant IT experience.
- Experience in IT Operations, IT Continuity, Disaster Recovery, ITSM, infrastructure or application environments.
- Good understanding of one or more of the following domains:
- Windows / Linux
- Mainframe
- Cloud
- Application development
- Databases
- Middleware
- Experience with ServiceNow and MS Office.
- Ability to coordinate multiple stakeholders in complex IT environments.
- Strong reporting, documentation and follow-up skills.
- Ability to work under pressure and make decisions during critical situations.
- Good communication skills and a proactive mindset.
Languages:
- Strong English knowledge is required.
- French and/or Dutch is a strong plus.
Work setup:
- Brussels-based position.
- Hybrid work: 50% on-site and 50% remote.
- Occasional night/weekend participation during DR exercises, around three times per year.
Fourchette de salaire :
Salary conform to experience.
About You :
- You have at least 3 years of professional experiences in IT
- If you are at least fluent in FR/ENG or NL/ENG it’s best
- You’re eager to learn, motivated and curious
- Let’s have a chat !
About the Process :
- 1st pre-screening on the phone to discuss about your search and conditions and our first potential opportunities matching.
- Job descriptions sent and Teams meeting fixed with us (HR and Sales) to dig into your experience and the role.
- Package proposal so we all agree beforehand.
- Your CV is sent to the different clients you’ve agreed to, to find the best mission for you!
Advantages :
- Hospitalization insurance (partner/children incl.)
- Group insurance
- Dental insurance (partner/children included)
- 20 days statutory paid vacations (legal vacations cumulated for 1 year of work)
- 11 days recovery time work 38/40 per year (= annual average: 1 day per 20 days worked) if the client asks you to work 8h/day
- Representation fee net per month.
- Internet fee of € 40 per month.
- Company car with national fuel card OR Public transport reimbursed OR mobility package.
- Daily fee of 5.50€ net /day provided.
- Subscription GSM unlimited calls for Belgium (ITS subscription)
- Training plan (e-learning - certification at ITS charge)
Extra advantages:
- Being a rather small team in BE (6 in back-office), we’re very close to each of our consultants and we differentiate ourselves trying to really take care of you and make you grow with us and within our different clients.
- Regular follow-up (every 3 to 6months depending on your needs/will)
- Regular teambuilding to meet-up and have fun (every 3 months more or less)
- Flexibility and trust
- Benefits of still being part to a bigger group (ITS Group) and having access to resources and of a larger team of Experts
- Co-optation system because sharing is caring!