IT Engineer - Networking

The Cuyahoga County Board of Developmental Disabilities (Cuyahoga DD) is seeking a Networking Engineer to serve as the primary support for the distributed Cuyahoga DD network infrastructure, including datacenter, wireless, switched ethernet, and network security measures. The nature of work will include, but is not limited to the following:

• Manage and monitor the Cuyahoga DD WAN/LAN network infrastructure to ensure optimal functioning and communication among client devices, printers, servers, Internet, VPN, Voice over IP and telecommunications applications.
• Monitor, analyze, evaluate and troubleshoot hardware, software and other network related problems.
• Install, maintain, and monitor computer network hardware and software.
• Design, recommend, and implement enterprise security solutions
• Plan, implement and maintain server and PC infrastructure both local and remote.
• Conduct software installations, system upgrades, patches and general troubleshooting.
• Work with Active Directory services as directed.
• Troubleshoot Microsoft Exchange/Exchange Online and Microsoft Office 365.
• Virtualize applications and provide redundancy.
• Provide documentation of configurations, maintenance plans, project updates, change management, network design and security.
• Develop, implement, and test response plans for disaster recovery.
• Develop strategic configuration and capacity planning to accommodate digital scanning, VOIP, VLANs, Ethernet, Wireless Network.
• Work with Datacenter Operations Manager and vendors for purchase and maintenance of approved equipment.
• Document, escalate and engage vendors for service resolution.
• Contribute to and research solutions during annual budgeting process.
• Travel to other Cuyahoga DD sites to provide service, repair and general inspection of network hardware as needed.

HYBRID/REMOTE WORK SCHEDULE: Three (3) days in the office and two (2) days at home.

ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES:

• In depth knowledge including, but not limited to Active Directory, Azure, DNS, Exchange Online, SQL Server, Microsoft 365 and virtualization techniques.
• Knowledge of Microsoft products including SQL, Windows Server, cloud technologies and current workstation OS versions.
• Knowledge of the Cuyahoga DD’s computer resources including hardware, network, software and peripheral products.
• Knowledge and initiative to make decisions about computer and related needs with minimal assistance.
• Ability to plan, coordinate and implement projects involving complex analysis and modifications to systems.
• Ability to monitor and improve systems and network performance.
• Ability to communicate effectively both verbally and in writing.
• Ability to function effectively and professionally with minimal supervision.
• Ability to learn and keep current with new technologies that are relevant to the tasks performed in this position through classes, seminars, reading and other avenues.

SALARY: The salary listed in the header ($75,000.00) is the starting salary for this position, and there is a complete compensation and benefits package that will be included. Some of those benefits include the following:

All newly hired employees in this position walk through the door earning:

• Over 40 paid days off a year, including holidays.
• Hybrid Work Schedule - Some remote work permitted.
• A great government Pension through Ohio PERS.
• Low Cost Major Medical insurance.
• Free Dental, Vision and Life Insurance.
• Professional Development Reimbursement each year.
• Membership dues reimbursement each year.
• Working here qualifies for the Public Service Loan Forgiveness program.
• Flexible Spending Account.
• Mileage Reimburse for driving during the day (less a typical commute to/from office).
• Tuition Reimbursement, and so much more.

If you would like a much more comprehensive look at the benefits package, click HERE to download a pdf with more detailed information.

• Bachelor’s degree in IT, Computer Science or other related degree, or in lieu of a degree, 5 years of equivalent work experience supporting network infrastructure.
• Experience working in a Microsoft Windows environment/Cloud technologies.
• Minimum Cisco certification CCNA.
• Experience with VMware technology.
• Experience with enterprise level server monitoring, diagnostics and repair.
• Proven experience with LAN/WAN, VLAN, VoIP systems.
• Experience with network capacity planning, network security principles and general network management best practice, preferred.
• Valid State of Ohio driver's license and an excellent driving record.

APPLICATION DEADLINE: Open until filled.

APPLICATION PROCEDURE:

• EXTERNAL APPLICANTS: Click apply on this posting and follow the instructions to setup your personal profile by answering a series of questions, upload your resume, and perhaps a cover letter that outlines your interest in this position. The first time you apply on this system, as soon as you enter your email, the system will send you a message asking you to create your initial password. Pause and complete that step before completing the application process. Within a few moments after applying, you will receive a confirmation of receipt by email. If you do not receive that email, check your spam folder. For any further questions about the application process, see the FAQ link below in the summary section. VIDEO TUTORIAL: For a full step by step tutorial on how to apply on this career portal, click HERE.

• CURRENT EMPLOYEES: Make sure you are logged into UKG. Under MY CAREER you can click SEARCH FOR JOBS to apply. Do not apply through the Cuyahoga DD career webpage. You must apply from within your UKG software. If you need help, contact Human Resources.