IT Imaging Analyst (Hybrid)

City/State:

White Plains, New York

Department:

Technology Services_7

Work Shift:

Day

Work Days:

MON-FRI, ON CALL

Scheduled Hours:

9 AM-5 PM

Hours Per Pay Period:

75

Pay Rate/Range:

$91,002.41 - $136,492.79

Job Summary

The IT Imaging Analyst provides technical support for imaging applications, including GE Modalities, Phillips (Vue PACS), Powerscribe 360, Varian (Aria), ISCV and other department medical imaging related applications. Serves as a key liaison between Imaging staff, IT, and Vendors, including support and troubleshooting integrations between systems. This role provides subject matter expertise on application functionality, industry best practices, system reliability, regulatory compliance, and workflow efficiency.



Essential Functions

• Understands and adheres to the WPH Performance Standards, Policies and Behaviors.
• Provide Technical and Application support for Imaging Departments including Radiology, Cardiology, Ortho and Radiology Oncology
• Monitor system performance, availability, interfaces and data flow
• Analyze radiology workflows and recommend process or technology improvements.
• Assist with system implementations, upgrades, testing, configuration, and deployments.
• Develop and maintain system documentation, workflows, support procedures, and technical specifications.
• Investigate incidents, identify root causes, and coordinate corrective actions.
• Participate in application testing, change management, and disaster-recovery activities.
• Support integration of imaging modalities such as CT, MRI, ultrasound, X-ray, mammography, and nuclear medicine.
• Assist with user training and provide technical guidance to Imaging staff.
• Maintain compliance with organizational security, privacy, and healthcare requirements.
• Coordinate with third-party vendors for troubleshooting, upgrades, and technical support.
• Participate in on-call or after-hours support when required.
• Performs all other duties as assigned

Qualifications

• Bachelor Degree Required
• 1-3 years 2+ years of experience supporting healthcare IT, clinical applications, or radiology systems. Required
• 1-3 years Experience with Windows/server environments and basic networking concepts Required
• Knowledge of PACS, RIS, DICOM, HL7, and EMR/EHR systems (Medium proficiency)
• Strong troubleshooting and analytical skills (High proficiency)
• Ability to analyze logs, interfaces, system errors, and application workflows. (Medium proficiency)
• Strong communication and documentation skills (High proficiency)
• Ability to work effectively with both technical and clinical teams (Medium proficiency)

White Plains Hospital Medical Center is an equal employment opportunity employer. White Plains Hospital Medical Center will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.

About Us

White Plains Hospital is a proud member of the Montefiore Health System, serving as its tertiary hub of advanced care in the Hudson Valley. The Hospital is a 292-bed not-for-profit health care organization with the primary mission of providing exceptional acute and preventive medical care to all people who live in, work in or visit Westchester County and its surrounding areas. White Plains Hospital has outpatient medical facilities across Westchester, including multispecialty practices in Armonk, Hawthorne, Larchmont, New Rochelle, Rye Brook, Scarsdale, Somers, Yonkers and Yorktown Heights; and Scarsdale Medical Group locations in Harrison and Scarsdale.

The Hospital is fully accredited by the Joint Commission, and in 2025 received another 5-star rating from the Centers for Medicare & Medicaid Services (CMS) — the highest distinction offered by the federal agency – for the fourth consecutive year. In addition, the Hospital received its third Magnet® designation from the American Nurses Credentialing Center (ANCC), a distinction held by only two percent of hospitals in the country. White Plains Hospital has consistently received the Outstanding Patient Experience Award from Healthgrades®, and in 2025 was awarded an “A” Safety Grade from the Leapfrog Group for the 14th consecutive time.