IT Infrastructure Administrator

Job Summary

Key Deliverables and Responsibilities

Cambridge is seeking an IT Infrastructure Administrator to help maintain, operate, and improve our server, computer, backup, and related technology systems. In this role, you will troubleshoot infrastructure issues, support system maintenance and upgrades, document technical processes, and help identify technologies that improve reliability, workflow, and productivity.

This is an excellent opportunity for an IT professional who enjoys solving technical problems, learning new technologies, and supporting dependable enterprise systems.

What You Will Do

• Perform routine network and server maintenance, backups, upgrades, and system monitoring.
• Troubleshoot Windows Server, workstation, software, and hardware issues.
• Assist with the implementation and maintenance of Windows Network Load Balancing clusters and remote failover replication.
• Maintain and expand existing infrastructure, including server hardware and virtualization environments.
• Create and update technical documentation, procedures, and support materials.
• Identify opportunities to automate processes and improve system reliability and efficiency.
• Participate in a rotating 24/7 on-call schedule.
• Perform other responsibilities as assigned.

What We Are Looking For

• 2+ years of server administration experience.
• Working knowledge of Windows Server operating systems.
• Experience troubleshooting server, workstation, software, and hardware issues.
• Familiarity with virtualization technologies such as VMware.
• Experience with enterprise server hardware, such as Dell EMC, Cisco UCS, or HP.
• Strong problem-solving and troubleshooting skills.
• Ability to understand operating-system concepts, including paging, swapping, devices, drivers, and performance analysis.
• Strong written and verbal communication skills, including the ability to create and maintain process and procedure documentation.
• Ability to work independently, prioritize effectively, and respond promptly to technical issues.

Preferred Qualifications

• Associate or Bachelor’s degree in computer science, information technology, or a related field.
• 5+ years of systems administration experience.
• Experience with backup systems, server clustering, Microsoft SQL Server, or enterprise storage systems.
• Experience supporting Microsoft Exchange or terminal services environments.
• Microsoft or other relevant infrastructure certifications.

Why Cambridge?

Cambridge has competitive benefits and promotes a work/life balance to encourage individual success. 

• Premium benefit package including medical, vision, dental, life and long-term disability insurance

• Vacation/sick time

• 401K retirement plan with company matching program

• Eleven paid holidays

You can find more details about our comprehensive benefits package here.

Cambridge Overview:

Cambridge is a financial solutions firm that provides business support services to thousands of independent financial advisors. These advisors offer personalized investment services including wealth management, financial planning, and retirement services to individuals and families across the country. Cambridge provides significant compliance, technology, and transaction processing support to these financial advisors and their offices.

Why Cambridge

At Cambridge, we’re not just offering a job — we’re inviting you to join a community where you can make a real impact and grow a fulfilling career. With exceptional development opportunities and a team that truly supports your success, you’ll have everything you need to thrive. Learn more about working at Cambridge here.

Culture is at the core of who we are. We believe great things happen when people work together in a supportive, balanced, and collaborative environment. At Cambridge, your voice matters, friendships flourish, and you’ll always feel part of something bigger. Discover our culture here.