IT Infrastructure Project Manager (US Client Delivery)

Job Title: IT Infrastructure Project Manager (US Client Delivery)

Company: Centum Technologies

Location: Remote (India)

Employment Type: Full-Time, Permanent

Experience: 7+ Years (with 3+ years in dedicated IT Infrastructure Project Management)

About Centum Technologies

At Centum Technologies, we specialize in delivering customized Managed IT Services, cloud and network solutions, and security consulting for clients worldwide. With headquarters in New Jersey and a strong delivery presence in India, we bridge global expertise with customer-first execution to keep enterprise IT infrastructure resilient, secure, and scalable.

About the Role

We are looking for a confident, seasoned IT Infrastructure Project Manager to join our team in a permanent, remote role. You will lead end-to-end infrastructure projects for our US-based clients, acting as the primary link between our technical delivery teams in India and stakeholders in the United States. The ideal candidate brings deep IT service delivery expertise, strong command of ITIL frameworks, and the communication polish required to earn trust with US clients and executives.

Key Responsibilities

• End-to-End Project Delivery. Define project scope, build realistic timelines, and manage budgets from kickoff through to Business-As-Usual (BAU) handover.
• US Client & Stakeholder Management. Lead regular governance calls, PMO updates, and progress reviews directly with US-based clients, vendors, and leadership.
• Risk & Escalation Handling. Monitor project RAG status, proactively identify delivery bottlenecks, and execute mitigation plans to keep milestones on track.
• Team & Resource Management. Assemble cross-functional project teams, delegate tasks, approve timesheets, and coordinate daily delivery across India and US time zones.
• Process & Service Governance. Enforce ITIL best practices, SLA/OLA targets, and audit standards while preparing post-mortems and project closure reports.

What We Are Looking For

• Proven Track Record. 7+ years of experience in IT infrastructure operations and service delivery, including 3–5 years managing full-lifecycle infrastructure projects (network, cloud, storage, or server migrations).
• US Client Experience. Direct experience working with US companies, navigating cross-cultural expectations, and overlapping with US working hours as needed.
• Executive-Ready Communication. Clear, confident, and persuasive verbal and written English skills, with the ability to run high-stakes bridge calls and resolve conflicts calmly.
• Technical & Process Depth. Solid understanding of enterprise networking, cloud fundamentals, backup/recovery, and ITIL processes (Incident, Problem, and Change Management).
• Certifications (Preferred). ITIL V4 / Service Operations, PMP, PRINCE2, or foundational cloud/network credentials (such as AWS Certified Cloud Practitioner or CCNA).

Why Join Us?

• 100% Remote Flexibility. Work from anywhere in India in a stable, full-time permanent position.
• Global Exposure. Collaborate directly with US leadership and enterprise clients on high-impact infrastructure initiatives.
• Growth-Oriented Culture. Join a collaborative, client-focused organization that values ownership, teamwork, and continuous improvement.