IT Leader, Head of ConceptOne Agency Management Platform

Why Jencap? We are one of the largest wholesale insurance intermediaries in the United States with expertise in wholesale brokerage, binding authority, and program management. The common thread woven throughout our success story is our collaborative and driven team of people. Our teams are empowered and work together to find solutions. We have a passion culture – with teamwork, collaboration and a focus on growing individuals and giving them the tools & development opportunities to have a successful career. We are seeking an accomplished, driven and astute IT leader to serve as the Jencap’s Head of ConceptOne Agency Management Platform. This is a pivotal, career-defining opportunity for an individual who combines deep insurance broking domain knowledge with proven program delivery, change management, and technical leadership capability. This role can be a hybrid arrangement in any Jencap office in the US or Remote. Key Responsibilities • Provide regular, clear program updates to the Senior Business and IT Leadership Team and Board as required. • Manage third-party suppliers, vendors and the project implementation team(s), ensuring contractual obligations are met and delivery milestones achieved. • Large Systems Implementation – project implementation experience, acting as an architect or technical lead on insurance or financial systems • Develop and maintain detailed project plans, RAID logs, and governance documentation throughout the program lifecycle. • Demonstrate an understanding of enterprise reference data – like customer, account, security etc • Demonstrable experience in Straight-Through Processing (STP) – ideally in the Insurance sector. • Demonstrable understanding of end-to-end insurance broking processes, including policy lifecycle, client management, renewals, endorsements, and compliance requirements. • Map current-state insurance broking processes against ConceptOne capabilities, identifying gaps, dependencies and opportunities for improvement. • Lead end-to-end ConceptOne platform migration activities, including legacy system decommissioning, data mapping, parallel-run management, and cutover planning. • Data Modeling – experience with logical data modeling and detailed modeling of inter-application data flows to element level • Reference Data – experience with the use of centralized reference data sources Overall Skills • Work closely with technology & business teams to implement ConceptOne projects • Provide Analysis & documentation expertise and guidance to projects working with Jencap business leaders • Develop, analyze, document and review business, functional and non-functional requirements • Develop customer-focused documentation for software solutions (e.g. Wireframes, Use Cases, business rules, etc.) • Configure C1 platform to setup new workflows, business reference data, User Defined Tables, User Defined Fields/Forms etc • Coordinating implementation and communication efforts with vendors and multiple business groups. • Perform and coordinate the estimation of work • Participate in system design and configuration activities • Provide mentorship to team members. Requirements • 10+ years of experience with Concept One • 15+ years of insurance experience • Understanding or experience with Database design and Object-oriented concepts • Analytical and critical thinking • Great written and oral communication • Experience with process mapping, group facilitation, data gathering and analysis, and phases of project life cycle (requirements gathering, design, development, deployment, training, and measuring effectiveness.) • Bachelor's Degree or equivalent experience required. The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors. Discretionary incentive compensation may be awarded. Jencap also offers a range of benefits and programs, based on eligibility, which currently include but are not limited to; comprehensive health care coverage, a 401k plan, and tuition reimbursement. Jencap is an emerging and rapidly growing leader in the industry and as such, we approach talent acquisition as an opportunity to identify the best talent. Therefore, the level of the role and compensation may vary depending upon the best available candidate. Want the opportunity to build something new? Expand your knowledge and stretch your experience through new and emerging risks? Have your voice heard, your skills properly applied, and to add tangible value to an organization? You’re in the right place. Jencap is dynamic, bold, tenacious, and trusted in the industry. Here, you are not just one of the many, you are one of us. We truly are better together. Jencap is an E qual O pportunity E mployer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin or citizenship status, sexual orientation, gender identity or expression, pregnancy, marital or familial status, disability status, medical condition, genetic information, military or veteran status, political affiliation, or any other characteristic protected by law . We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard , as we believe that that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.