IT Operations Engineer

🏠 What We Do

The shift to electric mobility is happening. Electra is accelerating it.

Transportation is one of Europe's biggest sources of carbon emissions. Since 2021, Electra exists to make charging so simple that electric vehicles become the obvious choice for everyone.

In 5 years, we've built a team of 300+ talents from 21 nationalities in 10 countries.

We've grown into one of Europe's leading fast-charging operators by deploying fast, reliable infrastructure and user experiences across our own network, and we're now expanding to thousands more charging points in Europe with our own eMSP.

Backed by over €1 billion in funding, we're looking for bold, passionate, collaborative talents to drive Europe's energy transition.

If that sounds exciting, we'd love to hear from you!

💼 Your Mission

Join Electra's Cyber & IT team in Paris as our IT Operations Engineer. Electra operates more than 700 fast-charging stations across Europe, has grown to 370 people and keeps opening new offices in several countries, so the IT team is expanding to support this growth.

Your mission: keep IT running day to day in a Mac environment, from user support to office infrastructure, and automate everything that repeats so IT scales with the company.

🦸‍♀️🦸‍♂️ Your Responsibilities

1. Keep IT running day to day

• Triage and resolve user requests from L1 to L2, in French and in English, for teams based in several countries.

• Own onboarding and offboarding, from accounts and access to device preparation, and manage the Mac fleet with Apple MDM and Apple Business Manager, from enrolment to renewal.

• Administer our core tools: Google Workspace, Slack, Notion and the company's other SaaS.

2. Run and scale our office infrastructure

• Operate the multi-site network, connected meeting rooms and access control in our existing offices.

• Take part in setting up IT in our new company-run offices across Europe, from network deployment to equipped meeting rooms.

3. Automate and document IT operations

• Automate recurring IT tasks: onboarding, access and identity management (including AI agents), inventory.

• Use scripting and AI tools to remove manual work rather than redo it by hand.

• Write and maintain IT documentation: procedures and user guides.

😎 Your Profile

• You have at least 3 years of experience in an in-house IT role, where you supported users and ran the fleet yourself, ideally in a company of 100 to 1,000 people.

• You have hands-on experience administering Mac fleets in a corporate environment, with Apple MDM and Apple Business Manager, and administering Google Workspace.

• You have office networking experience: deployment, VLANs and troubleshooting.

• You script in Bash or Python to automate recurring tasks, and AI tools are part of your daily IT work.

• You are fluent in French and have professional English, spoken and written.

• Nice to have: multi-country IT support with remote users, SaaS governance tooling such as Torii, identity and SSO (ideally Google Workspace as identity provider), and workflow automation tools such as n8n.

⚡️ What Electra Offers You

• A key role in a massive international rollout of Europe's largest fast-charging network

• Opportunities to grow across engineering, operations, and strategy

• A collaborative and mission-driven environment

• Real impact on the energy transition and the future of mobility

• An attractive compensation package with fixed and variable components (evaluated and paid quarterly)

• Brand-new offices in the 2nd arrondissement of Paris

• 2 days of remote work per week

• Alan health insurance (50% covered by Electra)

• Meal vouchers via Swile card (€10/day, 50% covered by Electra)

• 25 paid vacation days + 12 RTT (reduction of working time) days

• SYNTEC collective agreement (including vacation bonus, additional leave for special occasions, etc.)

• A quarterly company-wide event with the entire Electra team

• Sustainable Mobility Package

• Access to the company benefits platform (CSE) with numerous perks (culture, sports, etc.)

• The CSE (works council) funds your subscription to Wellpass, a multi-gym access solution giving access to a large network of sports partners throughout France.

• Access to a platform dedicated to mental health, supporting your well-being at work and beyond, including up to 4 sessions per year with certified practitioners, covered by Electra

Even if your profile doesn't match 100% of every criterion, we encourage you to apply. At Electra, we strive to create an environment where everyone feels comfortable, safe, and free to be themselves.

We are committed to equal opportunities and do not tolerate any discrimination based on religion, cultural background, nationality, gender, sexual orientation, age, or disability.

💚 We value potential, motivation, and a learning mindset just as much as experience. 🚀